Vision

Mission

Providing solutions to effectively manage water, the world’s most important resource

Core Principles

Strategic Goals

Member Engagement & Development

AWWA will be the association of choice for the water community

Strategic Objectives

Enhance the value experience for members
Retain and grow membership across all member categories
Advance a culture of diversity and inclusion that is reflected in AWWA leadership and member experience
Work in partnership with Sections to enhance member engagement
Strategically focus resources for member value and growth

Organizational Stewardship

AWWA will effectively use its resources to serve its members and the global water community

Strategic Objectives

Ensure the long-term financial health of AWWA
Enhance the effectiveness of the business relationship between the Association and its Sections
Continually evaluate the Association’s programs for relevance, value and investment in the future
Leverage technology to provide greater value to the Sections and AWWA members
Continue to develop the volunteer leadership`s ability to guide and oversee AWWA

Knowledge Creation & Exchange

AWWA will be the trusted, authoritative resource on water

Strategic Objectives

Advance and expand AWWA`s Total Water Solutions resources for the water community
Provide educational programs and knowledge resources through increased collaboration between the Association and its Sections
Increase the use of technology through which AWWA and its members create and share knowledge resources
Enhance opportunities for global water professionals to connect and exchange knowledge and experiences

Water Policy & Leadership

AWWA will be recognized as the valued and credible voice for water

Strategic Objectives

Leverage AWWA’s credibility with decision makers
Strenghten public trust in water services and support for the value of water
Enhance member and Section capabilities to advance AWWA`s policies and leadership at the state and provincial level
Strategically collaborate to advance AWWA`s water policy
Identify priority risks to safe water and advance policies to address them

2011 Customer Service and Information Technology Conference Proceeding