Analytik Jena - an EndressHauser Company services

Our strong team of application specialists is standing by to help out with any application issues. They will advise you on the formulation of your task, provide training after installation, and continue to provide support afterwards.

Maintenance ensures a long life for your analytical instruments. In order to ensure stable measurement results in the long term and high sample throughput, regular inspection and maintenance of analytical instruments is indispensable. Our services match your needs perfectly. We offer service and maintenance packages that are specifically tailored for your situation. The choice of services is up to you. We address your requirements and your budget in a targeted manner. Just ask!

Whether it is applications, webinars, publications or downloads of product information – here you will find all educational resources by Analytik Jena.

The service of our Lab Automation unit provides you with online support and software demonstrations directly on your PC. Using an encrypted connection between Analytik Jena AG and your PC (which you initiate), we can help with the preparation or review of programs, troubleshooting, or problem-solving, and can give demonstrations of our software. Give us a call, and we will explain the next steps for establishing the connection. During the call, the software engineer from Lab Automation will explain what needs to be done online on their screen, or you can show them your application. In addition, you can enable the software engineer to control your applications as if they were right there in your lab.