Anticimex services

Traditional pest control services are non-digital services that involve the use of biocides and traps to prevent and eliminate pests as well as monitoring pest activity through baiting. The Group’s technicians physically monitor customer sites by inspecting premises on a regular basis and reporting their findings. The technicians then advise customers on preventive pest control measures or suitable methods of treatment, before proceeding to eliminate pests using pest control equipment or chemicals. During the elimination process, the Group’s technicians check every bait box and refill bait regularly. Technicians then report to the Group on the details of the pest control treatment and chemicals used during the process of eliminating pests. The customer is also provided with an oral or written report regarding the treatment.

The Group provides digitally-enabled pest control solutions through its SMART portfolio, which combines cutting-edge technology and analytics, biology knowledge, and service expertise to provide proactive pest control. For example, by the use of intelligent traps and sensors to monitor and analize rodent activity. Intelligent traps have digital enhancements that allow them to catch pests and transmit a signal to a base station, and in some cases, automatically dispose of the pest and reset.

In addition to pest control, the Group offers complementary services in selected markets, aimed at creating a healthier and more sanitary indoor environment and securing property value. These services aim to support sales of the Group’s pest control services and provide opportunities for cross-selling. The majority of the Group’s complementary services are conducted in Australia and Sweden.

Building environment services include, for example, fire prevention, sanitation, dehumidification, energy inspections and house inspections in relation to title transfer. Sanitation and dehumidification services are offered to individual or commercial property owners and insurance companies regarding claims on property that has suffered damage from flooding or pests. The Group provides these services through inspections, monitoring and by assisting homeowners and real estate agents who are in the process of selling or buying property. Building environment services are provided by the Group in the Nordic region only, and predominantly in Sweden. Building environment services are offered by the Group to both commercial and residential customers.