B. Maier Zerkleinerunsgtechnik GmbH - Dieffenbacher Group services

As a customer, you’re the focus of our commitment. After successful machine installation and commissioning, we remain your reliable partner and ensure optimal performance throughout your plant’s lifecycle. Our experienced service team is always pleased to advise and support you quickly and professionally in all matters related to your machine or plant. We welcome all of your technical questions. Your queries related to technical operations, adjustments, maintenance, settings and production performance optimization receive prompt and expert attention. This close cooperation also helps you stay updated on new developments and possibilities to optimize your machine or plant efficiency.

Your choice of MAIER is an investment in a robust and maintenance-optimized high-performance machine. Of course, machine performance depends on its proper and professional handling by the operating staff. Companies that rely on expert MAIER training for their operating staffs receive individual guidance on technical operation, optimal adjustments, troubleshooting and maintenance, as well as spare and wear part demand. Required service is performed by our experienced technicians and assembly specialists. Our service team encourages all your questions and supports you with fast and reliable answers.

MAIER is an innovator. We continuously refine and improve our size-reduction machines, individual assembly units and components. Our optimizations and innovations are focused on increasing the efficiency of your machinery to create a competitive advantage for your plant. That advantage can be manifested in many ways: energy savings, lower operating costs through maintenance and wear reduction, optimization of throughput or output material quality, and even intelligent-machine management. As recognized experts in the field of size-reduction technology, we apply our retrofits  not only to MAIER machines but also to other brands of machinery. We welcome your inquiries about  individual retrofit solutions. We can support you across all retrofit stages, ranging from feasibility analyses through ROI calculations to implementation and validation.

Original wear and spare parts promote outstanding performance of your machine to ensure the availability and efficiency of your plant. Using your specific requirements and conditions, our service team develops an individual plan to supply you with proven-quality spare and wear parts. You benefit from our comprehensive technical experience gained from numerous plants and applications worldwide. For your convenience, we emphasize efficient processing, from inquiry to dispatch. Our extensive spare parts stock enables us to provide both numerous standard components and customized assembly units in the shortest possible time.

Plant planning based on experience; Experienced engineers and technicians help develop, plan and design your project. They support and manage implementations from design to assembly, commissioning and acceptance. Our extensive knowledge of material flow and behavior and our detailed machine know-how are reflected in optim al designs of both single machines and complex plants. Together with you, we achieve unsurpassed economic solutions tailored to your needs.

New techniques and technologies can help extend the life, capabilities and capacities of your production lines. MAIER supports you with innovative optimizations for every situation. We help you take advantage of varying raw materials, product portfolio expansions or modifications, capacity increases, production efficiencies and changing legal requirements. Together with you, we develop the ideal modernization solution. At every stage—from assessment and concept development to final implementation and commissioning—we meet your requirements for cost-effective modernizations.

To achieve your required product quality, we collaborate with you to develop the best material solution for wood-based panels, pellets or other applications. To accomplish that, we provide material tests on various MAIER size-reduction machines at our modern Dieffenbacher Technical Center.In addition to testing on single machines, we can also perform tests and optimization of the entire process chain, including drying, screening and cleaning stages. Our experienced interdisciplinary Technical Center team is trained and equipped to help you achieve your goals.