Coesia S.p.A.
7 services found

Coesia S.p.A. services

Services

Customer Service

With an extensive network of technical experts worldwide, a comprehensive portfolio of products and services, and the continuous development of modern and customized solutions, we support our customers in their journey through operational challenges, quality management, efficiency improvement and digitalization.

Remote Assistance Services

Thanks to advanced collaboration and connectivity tools, video and augmented reality, we provide real time diagnosis and technical support, without the need of a physical presence. For more information on how to get advanced support, contact your customer service specialist at one of our companies.

OEE Consulting Services

With OEE Consulting Coesia offers specialized consultancy services with the aim to optimize overall equipment effectiveness and increase operational efficiency.  Through three modular consultancy packages, starting from an overall assessment of asset conditions and process flow, Coesia consultants identify and guide the implementation of tailored improvement solutions. The service not only enhances production profitability through cost reduction or productivity increase, but also provides valuable expertise transfer in continuous improvement methodology.

Asset Protection Services

Asset Protection Service (APS) is an all-inclusive maintenance and spare parts service contract. The service is a turn-key solution for G.D machines to guarantee reliability and availability during their entire life-cycle using optimised, cutting-edge programs for maintenance, spare parts inventory management and technical service support.

Parts and Materials

Spare and Wear Parts Service

In recent years, spare parts management has become an important issue for the cigarette make and pack industry. G.D has invested it with high priority in order to ensure top machinery performance, optimal running times, supporting customers in reducing stock and total cost of ownership, as well as providing service, training and flawless documentation. G.D knows that high on clients` priority list are lead-time reduction, lower Total Cost of Ownership (TCO), efficient and accessible service and tools. And that, very simply, is what G.D intends to deliver.

Repairs & Refurbished Parts Services

Many electronic parts have life cycles that are shorter than the life cycle of the product they belong to. Life cycle mismatches caused by the obsolescence of electronic parts result in higher sustainment costs for long-life systems. Therefore, our "Repair Exchange Program", an active, warehousing system for electronic items that are most frequently returned for repair, must always be updated and improved.

Production Support Services

The G.D Production Support Process (PSP) is the service package tailored to assist the customer in maintaining and improving production line performance throughout the entire line life-cycle.