Fluid Components International LLC. (FCI) services
Engineering Services
FCI maintains a technical staff of skilled engineers with multiple disciplines in electrical, mechanical, software and qualification design and verification.Our customers frequently invite FCI to participate in project definition and system design to optimize the application of the FCI sensor technologies in their systems.
Technical Support Services
Welcome to FCI`s "e-flow" technical support - where you will find the solutions for your flow, level or temperature applications challenge. Our e-flow team is waiting to evaluate your application and recommend the FCI product that provides the optimum performance solution. Please prepare your question and include key information about your application, i.e. flow range, pressure range, temperature range, pipe size and other requirements specific to your application. To best answer your technical question, an e-flow team member may need to contact you directly. Please assist us by including your name, company, and phone number in your e-flow support request.
Factory Authorized Service Centers
FCI (Fluid Components International) is devoted to high quality, local after-sale support and service throughout the world. Factory authorized service centers are staffed with technicians who have been comprehensively trained on FCI instrumentation and are stocked with spare parts to support quick turnaround on repairs. They are fully prepared to support you and any service needs. Services available include start-up assistance and commissioning, depot/bench servicing, field and site servicing, and re-calibration.
Field Services
FCI`s customer support teams have the product, application, and installation engineering expertise to provide your site staff with timely, quick, and accurate on-site field support for all FCI flow and level instrumentation. FCI field service technicians and engineers are deployable to your sites throughout the world when you need them to ensure your investment in FCI instrumentation is optimized and sustained in its installation, at start-up and for years to come.
Product Knowledge Workshop Services
FCI`s Product Knowledge Workshops and virtual Lunch and Learn training is offered FREE to customers. The classes cover the thermal dispersion principle of operation, a review of flow instrument applications, flow element installation, wiring and troubleshooting.
