Getinge AB services

If you need assistance or have a question, Lancer`s Technical Support Help Line is available to connect you with a Lancer technical support representative. Answering questions in a timely and professional manner, providing a recommended course of action and diagnosing and troubleshooting service issues is their top priority. Parts ordering and preventative maintenance packages also fall within their knowledge scope.

Lancer and our qualified staff of service representatives provide installation services including new equipment start-up and operation. A complete equipment checkout and start-up is performed before equipment operation is turned over to your facility. In addition our service team can execute installation qualification and operation qualifications.

Lancer`s Preventative Maintenance Program is designed to provide you with continued support after your initial warranty period, ensuring your washer meets factory specifications and maintains equipment compliance with accrediting and regulatory agencies. The program provides price protection for parts, labor and travel costs as well as reducing the time and costs associated with unplanned repair visits. Routine maintenance of your washer will maximize the equipment life span as well as optimize your water and cleaning chemical usage. Lancer takes a proactive approach when evaluating washer operation in order to assure performance. Our trained and experienced service professionals will ensure that your washer is operating according to factory specifications while at the same time identifying repairs that may be needed to prevent costly downtime.