GO Systemelektronik GmbH services

With our TeamViewer service platform you have the opportunity to take advantage of our remote service support. Please contact our service team in advance, in order to arrange an appointment. After you receive an invitation you only need to download and run the TeamViewer software. The software provides us with remote access and helps us to give you the best possible support.

The BlueGate cloud service relieves of the necessity to establish an own IT infrastructure to manage and control BlueBox systems. The primary object of this service is to make the operator`s access to his BlueBox installation as easy and straightforward as possible. Current and historical data has to be accessible in a clear representation and the operational safety secured by automatic data backup and prompt information in case of alerts or loss of communication. The main focus lies on the security aspect, all communications over public networks between BlueBox- BlueGate- and customer systems are handled with a consequent application of encrypted protocols.

GO Systemelektronik naturally also offers support in the handling of our products. Regardless if this refers to an on-site commissioning or conducting a customer specific spectral calibration. Our qualified service team will gladly support you in every resepect from the product familiarization up to the maintenance.