IHI Energy Storage services

The remote monitoring and diagnostics system IHI Energy Storage includes in all projects enables the remote services team to provide support to all customers on-demand, at all times. All issues logged are evaluated based on an agreed-upon protocol with the customer and are addressed promptly by the remote services team, who will dispatch the field services team as needed. In addition to informing the remote services team of any ongoing issues, the remote monitoring and diagnostics equipment provides data for periodic state of health audits. These audits are conducted based on a schedule developed with the customer, who receives comprehensive reports and summaries for their understanding and records.

To maintain reliable and effective systems, IHI Energy Storage places a high value on preventative maintenance. IHI Energy Storage works with customers to develop and inspection schedule for inclusion in the agreement. Maintenance includes visual inspections of all major components, both internal and external, for signs of wear. Any damaged parts are replaced proactively, and standard consumable parts (like filters) are replaced in accordance with manufacturer recommendation. Inspections also include reviews of safety systems, electrical integrity checks, industry standard transformer maintenance, periodic state of charge balancing, and annual capacity verification.