Interax Group Inc. software

Have confidence in your compliance we have the solution that is flexible and effect to meet your needs. Document control within a compliance framework can be a time-consuming and demanding task. In today’s regulated industries, Paradigm 3 document control software is an indispensable tool for streamlining the effort, alleviating frustration, and reducing costs associated with maintaining accurate and up-to-date policies and procedures. Mere placement of procedures on a website or shared drive to meet structured program requirements like ISO, CAP, and CFR Part 11 is no longer a viable option.

The Paradigm 3 Customer Complaints Software manages all forms of customer complaints whether product or service related. How issues identified by customers are handled is critical to the success of any organization. Having caused the customer a problem the way an organization resolves the issue provides a lasting impression in a customer’s mind. Paradigm 3 customer complaint software provides totally customizable forms that guide your organization through the process of identification, analysis, planning and resolution of your issues. We provide targeted action items to assigned personnel to ensure your complaints move through your system in a timely manner. Providing transparent workflows of all actions taken, in turn, preserves your customers’ trust and loyalty.

Complete tracking and analysis of issues identified utilizing our flexible forms and reports. Enhance your efficiency and success by embracing Paradigm 3’s Corrective Action software, putting an end to cumbersome paper trails. With our versatile form design, you can create different forms tailored to various types of CAPAs, including customer complaints, nonconformities, audit findings, and corrective actions. User-customized workflows can be constructed to fit any investigative process, guaranteeing that each step is executed in an organized and controlled manner. The ability to attach external information and link to other data within our system ensures a comprehensive view of the investigation and its resolution, all within a single form.

Ensures all assets are ready for use by automated notifications and escalations when required. Paradigm 3’s versatile and user-friendly Calibration System is compatible with all types of equipment and instrument calibration or maintenance notifications. Customize the module to suite your organization’s requirements and receive instant analysis of all your available equipment and tools and benchmarking information.

Competency qualifications and skills easily identified tracked and notifications sent to keep skills up to date. Ensuring that personnel are trained and have the appropriate experience is one of the most challenging issues in today’s regulated environment. The fully customized Paradigm 3 Training Module provides extensive capabilities regarding documenting tracking and managing personnel training and competency records. This module provides highly flexible forms to track all types of training records from basic qualification records to specific training that is provided in process and practice. In addition, Paradigm 3 has a targeted action item system that not only ensures that the training is complete; it manages notifications of required periodic retraining such as safety training records.

Streamline your Audit Processes link checklist issues to detailed corrective action investigation ensuring items are addressed and Closed. The Paradigm 3 Audit Management module provides control, notification, and tracking over all facets of audit management. With regular scheduled audits, the module administers up-to-date information while identifying and implementing areas of improvement via a link to corrective actions. Should a critical issue be identified, instant notifications are sent to all designated parties. This highly flexible system can be configured to suit the needs of your organization. You can be confident that your company is operating with full control, without spending valuable time scheduling and conducting follow-ups.

The Paradigm 3 Risk Management methodology provides a solution for measuring and assessing risk by allowing calculated fields with association formulas to be placed within any record in the Resources Cabinet or Improvement Generator. This outstanding capability allows companies to assess risk on an incident-by-incident basis, whether it is quality, safety, environmental, or general business. Not only does this powerful module calculate the risk of an occurrence, it also automatically sends notifications to authorized personnel of calculated risks that have reached a pre-determined benchmark. This ensures immediate response to critical issues. Paradigm 3 Risk Management is a tailored solution that identifies measures and assesses risks. As a result, it effectively ensures risks are mitigated in a controlled and efficient manner.

Manage and qualify vendors with ease. Apply measures for assessment and comparison of performance. The Paradigm 3 Approved Vendors database offers a comprehensive solution for overseeing and endorsing your vendors’ performance. It not only maintains records of vendor status but also keeps you informed about upcoming reviews, allowing you to assess and rate vendors directly within the database. Specific vendor ratings automatically trigger notifications sent to the relevant personnel for their action. Moreover, you can link documentary evidence to the record to support the scoring and ratings.