KRAL GmbH services

Upon request, we offer assistance in installation and commissioning. Our service technicians facilitate a smooth start up on site.

KRAL customers enjoy fast spare parts service. You will hear from us within one working day. To ensure continuity and optimum performance of your KRAL pump, we offer genuine KRAL spare parts kits for your maintenance needs. Every kit includes all required parts and special tools are offered for simple and convenient servicing.

Each KRAL product is tested at our in-house test facility prior to dispatch. According certificates confirm error-free functionality. Play it safe and have your KRAL products serviced by us regularly. Our service technicians are happy to come to your location and ensure optimum operation. This increases the durability. Unexpected standstills are prevented.

In case of a fault, use the professional help of our service team. If necessary, our service technicians come to your location within the shortest possible time. If the product is returned to us for repair, you will receive acknowledgement immediately upon our receipt of the shipment. We will not begin with the repairs until you have approved our cost estimate. If returning a product to us for repair, please use our decontamination declaration. You can trust KRAL. For each repair, you will receive a thorough technical report with meaningful illustrations.