Kurita Water Industries Ltd services

Kurita defines IT sensing technology as the foundation of solutions provided to customers, and visualizes the water treatment status using its original system to provide services for the remote monitoring of customers` water treatment conditions. The purpose of these services is to monitor the water treatment conditions and effects of treatment on a real-time basis with customers at their sites, and to share information about water treatment issues that need to be addressed together so that Kurita can quickly implement more beneficial solutions to all the issues customers face.

Kurita provides maintenance services through a customer-focused support system consisting of 30 service centers nationwide. This system provides customers with peace of mind after the water treatment systems have been delivered. We offer thorough follow-up maintenance services for water treatment systems and facilities to ensure smooth, stable operation through our proactive approach to troubleshooting and rapid response to emergencies. We also propose various remedial measures by accurately understanding customer needs, such as changing the water quality and the water amount in accordance with production enhancements and changes in production items, reducing the environmental impact, and promoting energy saving.

One of the problems facing modern society is the contamination of soil and groundwater. Kurita provides consistent services ranging from contamination surveys to purification, applying the technologies and expertise Kurita has cultivated in water treatment. The significant advantage of Kurita’s services come from its approach to the asset value of land as well as purification. The contamination of soil and groundwater might even lower the corporate value of a company that owns the land. If contamination is confirmed, Kurita reduces the risk that the land price may fall as a result of contaminated soil and groundwater after quantifying the risk by employing the best method to calculate the purification costs and period.

Kurita has established the Kurita Customer Relationship Center (KCR Center) as a support center for addressing and resolving the water treatment-related issues of customers through the use of its own accumulated water treatment technologies and expertise.
The KCR Center responds to inquiries about water treatment chemicals and water treatment facilities from customers in a timely manner. It also provides services to comprehensively offer information on products and technologies related to water treatment.

Representing the gold standard for those looking to service their RO system, OSCAR is a test and restoration system that provides a complete membrane health check. The aim is to maintain optimum operating efficiency and maximise membrane life. During the process membrane elements are individually performance tested and receive targeted deep cleans under highly optimised conditions. Element performance is benchmarked against the membrane manufacturer`s specification and can be tracked according to position and history. OSCAR ensures that no element is ever disposed of unless truly necessary.

Visualizing the water treatment status using IT sensing technology to help customers conduct stable operation of their facilities. In order to realize stable operation of factories and provide customers with a sense of security, Kurita is dramatically changing the concept of water treatment services. We define IT sensing technology as the foundation of solutions provided to customers and visualize the water treatment status using our original system. Accordingly, we can properly identify customers’ potential issues and quickly take measures to stabilize the effect of water treatment, thereby helping customers conduct stable operation of their facilities.

Exerting comprehensive capabilities in water technology to make the most of limited water resources. We are facing increasingly serious water-related issues on a global scale. How to effectively utilize limited water resources is one of the most pressing issues for our customers. To resolve this issue, Kurita has realized recycled use of water in factories and contributes to minimizing the use of water in industries. We now have a proven track record of wastewater reclamation not only in Japan but also in various areas abroad where the needs for recycled use of water are significant. We will continue to strengthen these activities to realize effective utilization of water resources together with our customers.

Solving the energy-saving issue faced by customers using our creative technologies. Energy saving is an issue common to all customers. It is very important to efficiently use energy without causing environmental impact. Aiming to increase the efficiency of energy use and reduce CO2 emissions, Kurita will widely provide products, technologies and services that exert high energy-saving effects and will also focus on the activities to achieve energy creation, thus helping customers solve their energy-saving issues.

Contributing to the improvement of production efficiency and product quality through water in the manufacturing process of customers. Manufacturing processes are ever evolving in each industry. Water is involved in the manufacturing processes of various products, notably including leading-edge electronic devices, and water treatment technology plays an important role in improving production efficiency and product quality. We share with customers the issues in manufacturing processes and fully utilize our leading-edge water treatment technology to solve such issues. Kurita, which studies the properties of water and masters them, will continue to contribute to the evolution of manufacturing together with customers.