LabWare, Inc. services

Managing and optimizing your solution to ensure it continues to meet your rapidly evolving needs is challenging. It requires you to maintain the necessary staffing levels and expertise which—considering the constant budget pressure you are under—is getting harder and harder to do. But there is a bigger question and a bigger picture at play here:

Successful Laboratory Information Management System (LIMS) and Electronic Laboratory Notebook (ELN) implementations require more than a great product. LabWare offers a full complement of services to support customers throughout the project implementation life cycle and during subsequent years of productive operation.

A t LabWare, the guiding focus is simple – to deliver successful LabWare solutions. From its inception, LabWare has been dedicated to abiding by exacting standards regarding governance and project management discipline. The LabWare approach to technology challenges emphasizes collaboration and monitoring. LabWare works with its customers to ensure that the solution is right and constantly checks to ensure that the implementation process is on track and focused. All LabWare project managers are experts in LabWare LIMS and LabWare ELN. By combining structure and process with each individual consultant’s fundamental understanding of LabWare technology, the LabWare project management approach decreases cost while increasing efficiency, and creates a win-win situation for our customers.

Ultimately, the value derived from a Laboratory Information Management System (LIMS) or Electronic Laboratory Notebook (ELN) implementation depends on how effectively it supports the business, and how efficiently it operates. LabWare`s philosophy is to use the most skilled people available to implement LIMS for our customers so that the most business value is delivered. LabWare refers to these people as Implementation Consultants.

Strategy decisions regarding IT investments into LIMS are both complex and vital to a company’s future success. Involvement in the successful implementation of over 1200 implementations, LabWare is well positioned to help companies shape the direction of their LIMS implementation to maximize shareholder and business value. With its roots in LabWare technology and its grounding in the day-to-day challenges that companies face, LabWare Services is the clear choice for companies who have invested valuable resources in market-leading LabWare technology.

LabWare provides professional, comprehensive technical support services to ensure customers realize the full benefit of their LabWare LIMS investment, be it a small single site lab installation or global, cross-continent multi-language enterprise deployment.

What is Validation? Many of our customers operate in regulated industries and face the challenging task of performing some level of validation or verification for their computer applications. The FDA defines computer validation as “Confirmation by examination and provision of objective evidence that software specifications conform to user needs and intended uses, and that the particular requirements implemented through software can be consistently fulfilled.” Whereas, verification is defined as “ ... providing objective evidence that the design outputs of a particular phase of the software development life cycle meet all of the specified requirements for that phase...”.