Lisam Systems | Perillon services

Standards-based & Quick. While a "customized" EHS software system may seem attractive, companies later tend to regret the significant amount of time and resources it requires. Custom solutions demand substantial design time up front, configuration is complex, and ongoing software maintenance and upgrades unique to each customer are expensive. Getting data out of a customized system is also incredibly time-consuming and costly. Standards-based implementation allows your software system to do the work for you, enabling you to focus on productivity, rather than waste hours setting up a system that will soon become obsolete. A standards-based implementation also minimizes impact on your resources, who are already over-burdened with increasing demands.

Support Guidance When You Need Us. Standard support includes 24 x 7 web access to the system. We will assign a Service Account Manager (SAM) to you, who will serve as your point of contact for any issues that require special attention. For user support, we also offer 24 x 7 user support via email. Any email requests initiate off an automated internal process to expedite resolution. We also provide phone support during normal business hours. Since we`re cloud-based, all of our customers are on a common code base and receive maintenance upgrades at no additional cost to your subscription fee.