membraPure GmbH services

Services

membraPure - Maintenance Services

Our dedicated service team is ready to address all your inquiries and concerns regarding our services. We are committed to ensuring the seamless operation of your systems consistently. Our comprehensive service offerings encompass maintenance, repairs, and support for all systems, including those from other brands. We specialize in disinfecting both centralized and decentralized water purification systems, enhancing their effectiveness and longevity. Additionally, we provide IQ/OQ validation support, meticulously qualifying system parameters and offering recalibration services to ensure optimal performance

membraTools

Our approach to customer support includes furnishing a plethora of product-related information resources. These resources encompass valuable application notes, literature, and useful tools like questionnaires. By providing these resources, we aim to facilitate an easier navigation for customers, aiding them in selecting the most suitable product with the ideal configuration.

membraPure - Webinars and Online Courses

Engaging through webinars and online courses allows us to maintain close contact and extend support remotely. These interactive sessions primarily cater to our partners, distributors, including those newly onboarded, who have invested in one or more of our systems. Due to the remarkable interest and high participation in our webinars, we plan to rerun these sessions. This is to accommodate those who missed the initial sessions or wish to revisit the content. Additionally, these repeated sessions will introduce new and updated information, ensuring a fresh experience for both new and returning attendees Throughout these webinars, participants gain theoretical knowledge relevant to the product line they represent. Beyond product specifics, we delve into topics such as marketing and sales strategies. Following these sessions, live demos are conducted. These demos, streamed live, provide a practical showcase of the theoretical discussions, demonstrating the functionalities on the devices