Our Mission and Values Drive Everything We Do

Our Mission
MSA`s mission is to see to it that men and women may work in safety and that they, their families, and their communities may live in health throughout the world.

Our Vision
Our vision is to be the world’s leading provider of safety solutions that protect workers when life is on the line. We pursue this vision with an unsurpassed commitment to integrity, customer service, and product innovation that creates exceptional value for all MSA stakeholders.

Our Values
We are committed to protecting the health and safety of our customers. We are, quite simply, an organization built on integrity.

Our Commitment to Customer Satisfaction
We aim to provide customers with a superior customer experience. It begins with the development of high-quality products and continues with support services that exceed customer expectations. Our customer service promise is simple: To make the world safer, one person at a time.

Safety That’s Assured By Quality & Research
MSA provides a comprehensive line of safety products used by workers in the military, fire service, law enforcement, construction, oil and gas, chemical, and many other industries. MSA also sells consumer and contractor safety products at select home center retail outlets under the Safety Works brand.

Several of our products, including our ALTAIR line of portable gas detectors, our V-Gard Hard Hats, Cairns Fire Helmets, and FireHawk Air Masks, are recognized as the de facto standard in their category. Each of our hundreds of products is designed to ensure high quality, backed by industry-leading research & development.

Quality
To ensure we create the most effective and reliable products possible, we craft many of our components in-house. We also use raw materials when we formulate, machine, tool, or mold our products. This insistence on in-house quality guarantees greater manufacturing control and unequaled quality assurance for safety equipment users.

Unrivaled Research & Development
MSA operates the most complete research and development facilities in the industry. Our crown jewel is the John T. Ryan Memorial Laboratory near Pittsburgh, Pennsylvania, the world`s most sophisticated proving ground for safety products. Our research continually evolves to incorporate the latest in computer-aided design, laser modeling, and testing.

Consistent Industry Awards
MSA is a recipient of the prestigious Outstanding Corporate Innovator award – the Product Development and Management Association’s highest honor. We’re extremely proud to be recognized along with previous winners including Apple, BMW, Sprint Nextel and Hewlett-Packard.

Mine Safety Appliances Co (MSA) products

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