Nanion Technologies GmbH services

Technical support and service are critical for ensuring that your systems function at their best, delivering accurate and reproducible results. By providing on-site installation, training, maintenance, repair, and additional support services, technical service representatives can help you get the most out of your equipment and accelerate your research. Our competent engineers are here to ensure optimal performance of your systems at all times.

Our service support includes a wide range of activities and processes that are designed to help our customers get the most out of their investments.  To ensure a good start, all our instruments come with a guaranteed warranty period, after which a transfer to a dedicated service plan provides peace of mind, and coverage for your instrument, with no hidden costs.  Ongoing maintenance services are also essential to ensure that the systems are performing optimally and delivering accurate results. Our ultimate goal is to ensure a positive experience using our instruments for your experiments, prevent downtime, and quickly and efficiently resolve any issues or questions you might have.

With over 500 years of combined experience in ion channel and transporter electrophysiology, and cell analytics within Nanions’ team, you can trust that we have experience for all relevant targets of interest. We understand the science behind your results and have excellent hands-on experience in developing even the most complicated assays. Our aim is to guide you through your research process, and help you get the most out of your data.