Prism Visual Software, Inc software

Route mapping to help your business navigate through roads and traffic. Prism Mapping Suite is a powerful management package used to optimize and better grasp every operation in the field. Integrated fully with Prism’s ServQuest™, send all tickets to the map for route optimization and utilize the wide range of mapping activities. Powered by Bing Maps, Prism Mapping Suite reduces inefficiency in the field and increases the accountability of all workers.

Equip Route Sales Drivers, Pre-order Salespeople, and Service Techs on the road with data and tools to service clients through their smartphone or tablets anywhere with or without a mobile connection.

ServQuest is Prism Visual Software’s route management solution, consisting of a comprehensive, sophisticated, and intuitive desktop software package. As an electronic route book, ServQuest™ can schedule customer servicing for route sales, delivery, pre-order, and service. It offers both recurring schedules as well as “will call” emergency dispatch. ServQuest™ provides a delivery/service profile for every customer address, supports customer service agents to increase each sale, troubleshoots potential equipment problems, and provides superior customer service with or without automated scheduling.

Prism Dispatch is Prism Visual Software’s visual dispatching and route map optimization software. It optimizes customer vehicles, reducing fuel and labor costs and ensuring that the field force completes more stops with fewer resources and less overtime. Prism Dispatch™ makes it easy to plan the day’s work, adjust the schedule as needed, easily include emergency tickets, and display color-coded geographic areas. Prism Dispatch™ enables the field force to professionally and quickly make deliveries and services. If enabled on wireless devices, the field force monitors daily activities.