ProMinent GmbH services

Technical Support Services

When you need advice with ProMinent equipment, use of equipment or set up for specific applications, use the experience and knowledge of ProMinent's technical department. They have in depth factory training, know the products and can advise accordingly. Smart support lets us take a look at your ProMinent system even when we are not on site. We send a link to your mobile device and you simply activate the chat with our service adviser.

Commissioning Services

Make it easy for yourself and let the ProMinent service technicians do it for you. Because these specialists adjust the processes correctly from the very beginning – the machine performance is therefore optimal. All system parameters are documented and the operating personnel will be trained in detail.

Services

Maintenance Services

To keep your equipment running smoothly, ask us about a service contract with preferable rates. We will do a site inventory / evaluation of your equipment and propose a service contact to keep things running through its service life. Let the expert get to work. This guarantees that all the sealing and wearing parts on your ProMinent system are expertly replaced and in the best condition.

Repair Services

Repairs are essential too. If performed swiftly and correctly, they cause no inconvenience. We are able and willing to do this for you. However, only cleaned parts can be repaired. The parts affected by this and the factors to be taken into account can be found in our Guideline Repair. In addition, safety data sheets relating to the processing medium used and the fully completed Declaration of Decontamination must be attached to the outside of the package. Processing cannot take place without these conditions. Untreated parts are returned freight forward to the sender in compliance with the transport regulations for dangerous goods. This is the only way to protect people and the environment.