7 services found
7 services found
Thermotron software increases the productivity and performance of test equipment and its users. In order to keep the software up-to-date, Thermotron offers free instrument and application software updates for our existing customers. Submit a request and you will be contacted via email with further instructions on how to download the file.
Thermotron offers replacement parts and manuals to equipment owners. Request a quote below to initiate a replacement purchase. Please have your equipment model and serial numbers ready. Due to the custom nature of our products, all of our manuals are developed individually and may take research time to re-create.
Thermotron offers retrofits and upgrades on many components of our test equipment to better serve you. Thermotron retrofit installs have a 90 day warranty on labor and 1 year warranty on associated parts.
Technical advisors are availble to offer troubleshooting assistance for all of our equipment. Please provide us with detailed information describing your Thermotron equipment problem. Make sure to have the equipment serial number ready. The more detailed your description is, the more prepared the Technical Advisor will be when they contact you. After you submit your troubleshooting request, a Technical Advisor will contact you shortly.
Computer I/O: With the ever-changing nature of both hardware and software platforms, Thermotron highly recommends using a command-based approach to communicate with our chamber controllers via TCP, GPIB, or Serial. Sample code – using our chamber controller interface command set – is provided below. Unsupported IVI and LabVIEW Plug and Play drivers for some legacy hardware platforms and software versions are provided.
Thermotron’s annual Service Seminar is an intensive 3-day technical conference. The seminar takes place every May at Hope College in Holland, Michigan. Seminar classes are tailored for test equipment operators, maintenance technicians, and engineers. To give in depth analysis Attendees will have the opportunity to learn from and interact with Thermotron engineers, designers, testers, and field service technicians.
Required Utilities: All models will require electrical power. Depending on the chamber, it may require cooling water for the condenser, purified water for the humidity system, and oil-free compressed air. Your Thermotron Application Engineer will be happy to assist you with the specific requirements.