Zetron Inc. services

Zetron offers a range of on-site services that help ensure Zetron systems are installed and configured to run optimally and to best support the operational needs of customers. This is important because a system that is running optimally performs its intended functions and tasks more effectively, reliably and predictably.

Custom Solutions are assigned to Zetron’s Project Office which reports directly to the President of Zetron. The mission of this office is to ensure that every project is implemented, managed, and completed to the customers’ total satisfaction. Our project management system includes processes that encompass all steps from task definition and resource management through system design, development, manufacturing, testing, certification, installation and configuration, site acceptance, customer support, on-going maintenance, and future enhancements.

Over 40 years of delivering innovative mission critical communications technology solutions has provided Zetron a wealth of knowledge in operational and functional best practices for communications centers. Zetron leverages that experience to provide valuable expertise, tools, and proven methodologies through specialized professional services for customers. Professional Services are delivered and managed by Zetron subject matter experts and/or in conjunction with proven specialized partners to ensure a successful engagement, from planning and development to implementation and continuous improvement as needed.

Zetron offers diverse training services that feature technical and operational classes for our most complex systems. We provide technical training on a regular schedule and support onsite and international training as requested. Our audience drives our purpose. Whether we’re teaching technicians how to install, configure, and maintain our systems, or showing dispatchers, operators, or call takers how to use consoles and software tools – our goal is to ensure that trainees get all the information they need to feel comfortable and confident in doing their jobs. To register for a course or see a full list of available courses, sign up below.