4. document-dispatch

MSDS Distribution using Hazox® Document Dispatch™ - HazoxDocument Dispatch™ provides a mechanism for distributing (M)SDS's and other documents. When tied into a company's order processing system, Hazox® automatically dispatches theappropriate regulatory documents based on the current order as well as the customer's orderhistory.   The following features and advantages of using the Hazox® Document Dispatch™ module tomanage the distribution of (M)SDS's and other regulatory documents are:   Interface to Order EntryDocument Dispatch™ provides significant savings in administrative time by issuing documentsautomatically when interfaced to your order processing system. Hazox® has interfaced to mostpackaged manufacturing software as well as custom designed systems.Product/Document Reference TableDocument Dispatch™ provides a cross reference table that keeps track of the correspondencebetween products and documents. Private BrandingPrivate branding of your products can be easily configured through Hazox® DocumentDispatch™, allowing alternate product names to appear on documents sent to differentcustomers or markets. Additionally, a customer's logos and address headers can be added tothe document.Distributing by Automatic Rules or upon RequestDocument Dispatch™ will send documents based on automatic rules that may trigger when arevision has been made to a document for a previously ordered product, or when a user-definedperiod of time has passed. In addition, a document can be requested manually by bypassing the 1 / 2MSDS Distribution using Hazox® Document Dispatch™ - Hazoxautomatic procedure.User-Defined Cover LetterBefore generating the documents for each order, Document Dispatch™ creates a cover letterand a list of the enclosed (M)SDS's. The body of the cover letter may be edited to the user'sdesign. With a mail-merge style feature, order-specific and customer-specific data items can beincorporated in the letter. Many customers use the cover letter as a marketing document tointroduce new products or provide other information.Multiple Output OptionsThe cover letter, list of (M)SDS's, and the documents themselves may be directed to adesignated printer, fax, or e-mail based on customer preference. The flexibility of outputdestinations can reduce costly clerical effort, and help eliminate chances for errors or omissionswhile offering better customer service.Extensive Customer History TrackingCustomer Service and Quality Assurance departments often need to investigate the history ofdocument activity to support customer requests. The Document Dispatch™ module tracks allactivity automatically, and provides a flexible reporting facility to help answer these requests. 2 / 2