Applied Management Group, Inc. (AMG) Company Profile Brochure

The Blueprint for your Business Successwww.appliedmg.com info@appliedmg.com Tel: 262-697-4470Focused exclusively on the water treatment industry, Applied Management Group, Inc. provides business development training, mentoring, and monitoring services that are proven to drive profit and growth.Each mentoring module follows our proven EDITT processEvaluate Develop Implement Train TrackFour distinct modules are available to make your business and staff stronger and more efficientManagement MentoringTargeted for the owner and/or general manager, this program takes an aggregate view of your entire business. AMG will work with you to develop and implement a plan unique to your business and goals.Sales MentoringTargeted for the sales manager and sales staff, AMG will work with your sales team to develop the skills and habits of successful sales people. Weekly sessions provide the forum for feedback and planning until the skills become habits.Administrative MentoringTargeted for the office manager or selected office staff, an in-depth look at day-to-day operations is completed with the goal of image and efficiency. AMG will work with your office staff to develop process documents that increase the efficiency, accuracy, and reliability all while creating a customer centric focus.Technical Service MentoringTargeted for the technical service group, AMG works with your staff to improve your business image and in-crease revenue through development of customer relation skills, tracking, reporting, and accurate pricing to turn your service team into a profit center.Household SalesDesigned with a new salesperson in mind, this all-encompassing training teaches the sales process from lead generation to closing the sale and everything in between. Discovery questions, overcoming objections, and the in-home presentation are just a few of the topics covered.Commercial SalesSimilar in design to our household sales training, but with a business-to-business focus, this course covers the intricacies of a business-to-business relationship. We will use the step by step approach to develop best practices and skills and provide solutions.AdministrativeA four-hour refresher to a two-day training, in your office or off-site, the choice is yours. The administrative training can cover any number of topics including customer service best practices, phone etiquette, appointment setting, even basic accounting.High Intensity TrainingOne day to one week training sessions conducted on-site for one dealership, or on a regional level for many dealerships. These modules can be customized to fit your specific training needs.Management / LeadershipDeveloped to provide owners and managers with the tools and skills needed to clearly articulate objectives, execute solutions, manage growth, and measure success. Time management, team building, and leadership skills are some of the various modules available.AMG™ Applied management Group, Inc.™With more than 20 years of experience, AMG has developed world class mentoring programs that help build the blueprint for your business success.9033 3rd Avenue Pleasant Prairie, WI 53158 | 262.697.4470 | info@appliedmg.comMichael Thompson, PresidentIn Michael’s 24 years of experience in the water treat-ment industry, he has held many pivotal roles from dealership management to regional sales manage-ment. During his 14 year tenure with industry leader Culligan International, Michael lead numerous fran-chisee’s in developing their sales and marketing strate-gies as well as developed and facilitated “best-in-class” sales and technical training. Michael has presented to hundreds of owners, managers and staff throughout North America, helping to achieve revenue plans in excess of $29 million dollars per year. Michael’s accolades include: - Certified Water Specialist VI - Culligan Master Service Technician - Emmett J. Culligan Waterfall Award - Top Manager Circle Award (2000, 2006 and 2007) - Culligan 10-Year Service AwardRegarded as a Subject Matter Expert in the water treatment industry, Michael was invited to be a guest speaker at the 2009 Water Quality Association Annual International Convention.Kelcey Thompson, Vice-PresidentKelcey has held many roles in her career from soft-ware implementation consultant, to comptroller, to business owner resulting in 25 years of experience in customer service and accounting coupled with over 17 years in training. Kelcey developed and implemented processes and procedures for companies that ensured the proper flow of information. Needing a new chal-lenge, Kelcey opened MedCAP Services where she acted as a liaison between her clients, their health care providers and their health insurance company. Prior to Applied Management Group, Kelcey was recruited by a coaching firm where she provided financial coaching to HVAC dealerships throughout the U.S.Kelcey served as the President of the Kenosha Wom-en’s Network (KWN) for a two-year term. The KWN is an organization that brought together business owners, managers and elected officials to promote the growth and development of not only their businesses but themselves.Testimonial “Mike is a talented trainer, able consultant and tech-nical expert. He has a circumspect understanding of water treatment technology, the industry and market, both consumer and industrial. Mike is been a valuable mentor and partner during my time at Culligan.” March 4, 2010Mike KrachmerTestimonial “I have worked with Michael for nine years now, he was instrumental in helping me come up to speed in the water treatment field after I joined Culligan 9 years ago from a totally unrelated field. His level of expertise not only with water but in the field of business man-agement is an ability not found in many others with in our industry. I have found him to exhibit the highest level of integrity as well as innovation and responsive-ness to the needs of both our end customers and my internal staff. I highly recommend Michael as a busi-ness professional and a friend.” March 24, 2009John Mullette