Business Process Assessment Brochure

Exact Business Process AssessmentFuel growth and cut costs by optimizing your Exact implementationAre your Exact systems still helping you to run, improve, develop and grow your business as much as they can? Could you be benefitting more from your Exact software – simply, easily, and right now? The Exact Business Process Assessment is a thorough yet efficient analysis of your Exact-powered business processes. One that helps you get the maximum out of your existing Exact solutions – just by identifying immediate opportunities for improvement.Get the maxout of what you already have The benefits of an Exact BPAThe Exact BPA is not a costly business re-engineering program. Nor is it a way to persuade you to buy new software. The Exact BPA is no more and no less than an assessment of your processes as they relate to your Exact software, so you can:3Ensure data reliability and consistent reportingGet valuable business intelligence you can trust. Expose any inefficiencies in the creation of management reports and performance metrics, and identify ways to improve reporting consistency. 1Optimize your Exact implementationUncover opportunities to improve efficiency by working more effectively with your Exact solutions. Not fully aware of the latest functionalities that have become available to you? The Exact BPA pinpoints opportunities for improvement and how to realize them by deploying the latest functions and features.4Increase employees’ knowledge and skillsDiscover how knowledgeable your employees really are regarding the optimal use of your software. Identify hands-on steps you can take to improve your employees’ knowledge and skills.2Reduce workarounds and manual processesDo you know how many and which workarounds have grown to be part of your business and how many of these are redundant? The Exact BPA will identify these workarounds and provide you with hands-on recommendations on how to eliminate these inefficiencies.5Improve collaboration and communicationFind out what could be done to improve the way your employees collaborate and communicate with each other to achieve common organizational goals. How an Exact BPA worksBroad scope or narrow, in-depth or a quick check – you can tailor an Exact BPA to your needs and budget. At the same time, we always follow a proven approach because this guarantees the quality of what we do. For instance, our consultants combine business-process and software knowledge, and we pursue the same three goals when conducting any Exact BPA:1. Preparation phase:The Exact BPA begins with an intake to decide which processes to focus on, which Exact applications to look at, and who we should talk with. Based on this, we prepare a schedule and proposal spelling out the work, the consultants, the costs, and what you will get in return.3. Roadmap implementation phase: The final step is to implement the changes you want to make, based on the decisions you took in the BPA decisions meeting. If required, our consultants can further help you with achieving the desired results. Finally, around six to eight months later, we check back to see how you are progressing.- To help you achieve higher returns on your Exact software investments- To identify efficiency-based changes that will enhance your daily business- To align your Exact implementation with your company’s overall strategy1. BPA Intake2. BPA Planning & proposal3. BPA Engagement4. BPA Report development5. BPA Report delivery6. BPA Decisions meeting7. BPA Roadmap execution8. BPA Milestone follow-up2. Engagement phase: The engagement phase begins with on-site meetings. The idea here is to listen and probe as your people explain how they use your Exact software. In particular, we’re thinking about ways to optimize your use of Exact software in general, how to improve the reliability and dependability of data and internal reports, how to improve inter- and intra-departmental communication and collaboration, how to reduce workarounds and eliminate manual processes, and how to increase your employees’ knowledge of your systems. Next, we analyze what we have learned, and compare this with the potential for your Exact software to improve your business. Then we deliver a comprehensive, practical report that literally itemizes what you could do to get more benefits from your Exact applications. Exact BPA reports are organized by business process owner and include bulleted action points to make it easier to create department-specific plans.Fuel growth and cut costs by optimizing your Exact implementationAn Exact Business Process Assessment helps you to improve your efficiency and manage change – without having to re-engineer your business (or even to buy additional software). Although there is never a bad time to check the efficiency of processes, there are a number of triggers that can make an Exact BPA particularly worthwhile:Growth – manage and capitalize on expansion, diversification, reorganizations and other changes to your business.People – minimize the loss of knowledge and poor knowledge transfer that leave successors struggling when key people move on to a new position internally or externally.Economy – come out stronger from economic downturns and increasing health, safety, environmental and other regulations.Investment – remove the uncertainty over the need for a major IT investment at a particular time, or confirm that it’s not necessary right now.An Exact BPA can help in all these cases.Capitalize on the good times and emerge stronger from the badCustomer caseA supplier of equipment and parts to the oil and gas, farming, mining and engineering industries wanted to make the transition from a traditional family-type business to a modern organization. With strong customer ties built up over 50 years, it wanted to ensure it retained the best of the old while improving efficiency behind the scenes. The question was: where to start?Having read about the Exact BPA, they thought it could help them learn from people who knew their systems and their business. The company didn’t want accountants; they wanted “techie, operational” consultants who could “look for ways to make things better.” The company had three goals: to discover what they didn’t know; to learn how to implement their Exact software properly; and to get some insights into how to change.The resulting BPA report surprised the company – pleasantly. It helped slash paperwork by convincing people to trust the Exact system. It identified major opportunities to standardize, streamline and increase the efficiency of the inventory and picking and packing processes. It led to the introduction of a “warehouse concept” in which staff can be more proactive. And the willingness of the Exact consultants to show as well as explain the benefits of a change proved a powerful persuader in itself.Contact your local Exact representatives. You’ll find their details at: www.exact.comWant to get started?Despite the continued efforts of Exact to ensure that the information in this document is as complete and up-to-date as possible, Exact cannot warrant the correctness and/or completeness and/or specific applicability of the published and/or requested information in this document. © Exact Group B.V., 2009. All rights reserved. All trademarks mentioned herein belong to their respective owners. *MCL1070101EN011*MCL1070101EN011.1We started serving the entrepreneurial world in 1984. We have grown from a student start-up to a global solution provider and have been listed on the NYSE Euronext Amsterdam since June 1999. Our entrepreneurial roots constantly remind us that adding value for our customers is what we are here for. With employees spread across subsidiaries in 40 countries we serve local and international companies in more than 125 countries and provide our solutions in more than 40 languages.Serving entrepreneurial businesses is at the heart of what we do. We understand their mindsets, how they collaborate within their business community and the structure they need to achieve results. With this knowledge we provide software solutions that support every business activity and give real-time insight into the entire business. This gives our customers the freedom to successfully address challenges and opportunities, creating value for their customers and ultimately for themselves.