Communications Brochure

Prepare. Respond. Communicate. Recover www.obriensrm.comHow much time and effort has your company spent building up its reputation? Is this an investment that you’re able to protect? How long do you suppose it would take for an incident to destroy your company’s reputation if you weren’t prepared?O’Brien’s media and communications experts have deep experience in many of the nation’s largest crisis and emergency events. We offer complete crisis communications planning and response services that are fully integrated with our 24/7 response center. The PIER System, our proprietary crisis communication platform, is the industry standard for comprehensive crisis communications management and is available to our clients to help them communicate in the most effective and economical manner possible.Media and Communications ServicesPrepare. Respond. Communicate. Recover.O’Brien’s Response Management is uniquely qualified to be your partner in building organization and community resilience. All our services and products are aimed at helping you prepare, respond, communicate and recover from threatening events big or small. No other company can offer the depth of experience combined with the breadth of crisis and emergency response services.www.obriensrm.comPhone +1(281) 320-9796 Fax +1(281) 320-9700818 Town & Country Blvd, Suite 200, Houston, TX 77024Prepare. Respond. Communicate. Recover www.obriensrm.comwww.obriensrm.comPhone +1(281) 320-9796 Fax +1(281) 320-9700818 Town & Country Blvd, Suite 200, Houston, TX 77024How much time and effort has your company spent building up its reputation? Is this an investment that you’re able to protect? How long do you suppose it would take for an incident to destroy your company’s reputation if you weren’t prepared?You have controls in place to manage risks to your other investments and assets, but have you given thought on what you could do to protect the investment your company has made in building and maintaining its reputation? Whatever your business is, be it vessel management or on-shore or off-shore energy, we can help you.• Customer relationships and approvals • Financing/credit rating/analyst reports • Current and future partnerships and alliances • Ability to obtain insurance and other financial instruments at acceptable rates • Future growth potential/market share • Treatment by news media and increased scrutiny by government regulators (including new regulations)Media and Communications ServicesOnly O’Brien’s combines exceptionally experienced crisis communication expertise with a 24/7 Command Center. If you are already contracted with O’Brien’s for response services, adding media and communication coverage is simple and can be handled with a phone call. Integration is seamless, giving you and your precious reputation a leg-up when everything is on the line. If you are not currently contracted with O’Brien’s for 24/7 response coverage, contact us and we’ll discuss how we can assist with a seamless operational and communication response.• Risk and vulnerability audits and assessments• Communications and crisis communications plans• Crisis management• Spokesperson and public engagement training• Social media strategies• Crisis dark site preparation• Daily public affairs and issue management support• Joint Information Center training• Communication and JIC exercises• Public Information Officer and spokesperson representation• JIC support – all roles include PIER administration• Virtual JIC pperations and training• PIER licensing, implementation, provisioning and support• PIER training• Media inquiry response - dedicated 24/7 coverage by experienced response managersAt O’Brien’s Response Management, we’ve witnessed nearly every significant incident become a reputation threatening event. An incident that damages your company’s reputation can affect:Response IntegrationO’Brien’s provides the following services: