Envac Services - Brochure

Envac Servicesmanaging your automated waste collection systemInvesting in an automated waste collection system is a major un-dertaking and responsibility. The consequences of a breakdown, or malfunction may be severe. Lost confidence among us-ers, unforeseen costs and even political implications may be the result of unqualified service and maintenance operations. At Envac we have developed, installed and operated automated waste collection sys-tems since 1961. like no other company in the world we have specialized in this tech-nology. we have learned from our mistakes and our successes. we have continuously improved the de-sign of our installations in order for them to run smoothly, without disturbances. we have adapted our technology to changing needs and requirements. we have molded our services to our technology and new external demands af-fecting waste collection. Our service staff brings all the experi-ence and skills we have accumulated through the years. with our services we offer you peace of mind. Automated waste collection technology is at our heart, our core business. we know it, understand it and have demonstrated this in over 20 countries for 50 years. Customer care is at the heart of our businessp Envac personnel on site at the terminal in Hammarby Sjöstad, Sweden.1Creates value through longer durabilityManaged OperationsHow we secure daily operation of your installation – year in, year out.Survey & MaintenanceHow we make sure that wear and tear doesn’t turn into a major problem.Tuning & ControlHow we adapt your installation to changing realities.Performance AssessmentWhen you need new decision grounds.Our servicesServices over timeTo maintain high performance in your Envac waste management system, Envac Services offers regular operations and maintenance programs. Well-planned tailor made pack-ages make your automated waste service packages system run without interruption, year in and year out. Our service packages cover everything from managing to upgrading and extending the system. p Life of an Envac automated waste collec-tion system installation.Tuning & ControlSurvey & MaintenanceManaged OperationsUpgrade/ExtensionsPlanningConstructionCommissioningENVAC SERVICESPerformance AssessmentYear 0 year 5 year 10 year 15 year 20 year 252Let us help you remove waste and create value. When we take care of a system we guarantee a longer system life as wear and tear are kept to a minimum. The end result is a decreased total cost for your vacuum system. Our service levels are tangible, measur-able and defined by key performance in-dicators (KPI). KPI’s are set together with our customer and determined to support our operational objectives. The collective result will be visible and you will know what service level you get from an Envac Serv-ice contract. Each element that makes up the Envac waste handling system is oper-ated with well-trained Envac Service staff, key resources that will ensure smooth and reliable operations.Managed OperationsHow we secure flawless daily operation of your installation – year in, year outuManaged operations service covers all Envac system elements: inlet network, pipe network, terminal.q The Envac operations center in Sweden supervises more than 100 Envac installations by remote access.3Remote Access and ControlAll our installations can be supervised re-motely 24/7 every day of the year, ensur-ing that operational disruptions are kept to a minimum. However, as our customer you decide how you would like us to run your system; connecting it to our O&M control room at Envac premises or through serv-ice technicians permanently on site cover-ing one plant or more. We provide on-duty support 365 days a year.Alarm and Emergency HandlingOperations include monitoring and alarm clearing. Our staff is ready to assist in any emergency related to our system. If your system is connected by remote access, most of the alarms can be settled right from the control room and if not, they are taken care of on-site.Field MaintenanceField maintenance is included in our man-aged operations service. We take care of the entire pipe network including above ground and in-building inlets. Value AddingEnvac Services is ready to assist and de-velop the scope of our managed operations service. t Field maintenance is included in our man-aged operations service. t Our terminals do not require permanent on-site personnel but can be supervised remotely. t Special tools are developed by Envac to ensure efficient operations.Typical service elements include:Corrective maintenance and small repairs• Blockage clearance• Emergency waste removal• We can add services such as:Business support (e.g. auxiliary billing, • subcontractor management)End user helpdesk operations• Cleaning services• Bulky waste removal• Recycling assistance and end user information• 4Survey & MaintenanceHow we make sure that wear and tear doesn’t turn into a problemOur regular and periodic sur-veys and preventive mainte-nance services ensure that any functional issues are dis-covered in time and that regu-lar wear and tear does not be-come a problem. Spare parts and software updates are an integral part of the service.Survey and MaintenanceSurvey and maintenance should be per-formed at regular intervals adapted to your plant. With our service we will make your system last. That’s why we have systems in operation that were commissioned over 40 years ago – still going strong.Spare PartsOur global spare parts service department is located in Stockholm, Sweden. It is a part of our large service organization. We deliver spares to all our vacuum system installations. Our global spare parts management makes sure that correct spare parts from approved suppliers are available in time. Customers can leave it to Envac to keep track of spare parts and consumables stock.Software UpdateWe offer regular software updates. More and more features are software based and it is to your benefit to have the latest software version installed. Our automation platform optimizes functions through features. Our competent engineers deliver and install the latest software, make customizations, inves-tigate migration possibilities and give hard-ware recommendations.tt Pipe bend thickness is checked regularly as part of our survey and maintenance service.t Global spare parts handling ensures reliable delivery.qRegular software update is part of our survey and maintenance service.5Our set of tuning and control services covers activities on the “as-built” system to main-tain performance at, or above design levels. Tuning and Control is normally performed when the system is commissioned and should be repeated when changes are in-troduced, such as valve addition, inlet relo-cation etc., as well as after some years of operations. Envac Services use a holistic system approach covering every component of your installation. Specific conditions, e.g. amount of waste, or its composition as well as energy consumption, will be examined and subject to adjustment and tuning until an optimal, stable and efficient operations mode is obtained.Capacity ControlOver time, real capacity needs may change and consequently the system will need to be readapted. Capacity increase or decrease in portions of the pipe and inlet network or in the terminal may be necessary in order to re-establish optimal operation. An automated waste handling system with several fractions/waste streams needs to be tuned. Performing a capacity control and tuning of each fraction handling as well as the whole system is vital to achieve relia-ble and cost efficient system performance.Performance ControlThe most important parameter of an Envac system is the air speed. We need a high enough air speed to transport all waste put into the system and low enough air speed to minimize wear and tear. Our competence and our skills will guarantee that your system is balanced and efficient with long durability, without unnecessary wear and tear.Reporting and Data ControlOne important step in creating value through waste removal is to have figures in hand. Data is collected and analyzed through our daily operations and mainte-nance and serves as a basis for any nec-essary tuning. With Envac’s reporting and data control you can be sure to know how your system performs and you can easily see the benefits and gains.Tuning & ControlHow we adapt your installation to changing realitiesu Several waste streams require system tuning.u Frequency converters ensure optimal exhauster operations.u Internet customer log-in pages allow access to reports and data.6With our performance assess-ment services we offer our full range of skills, knowledge and competence acquired through years of experience working with automated waste handling systems. Envac engineers and technicians form a team to bring solutions to any aspect of your waste handling system and allow you to easily re-evaluate your automated waste handling system. The purpose and benefit is to produce in-put data and prerequisites for your decision. For instance over the years the behavioral pattern of users may change and so can lo-cal legislation and regulation. There may be an increased demand for fraction collection or a tighter need of control when it comes to certain waste streams (enhancing purity). Questions concerning enhanced recycling, increased capacity or energy saving meas-ures as well as user information campaigns are recurrent issues. The Basic Assessment is the first step and depends partly on availability of system statistics and historic data.Increased capacity and evolution assessmentAfter years of operation an Envac automat-ed waste handling system may need to be readapted to the actual situation. Adapta-tions will result in significant improvements in both capacity and energy consumption.Environmental AssessmentsEnvac engineers can assess the environ-mental impact of your automated waste handling system and make proposals on how to reduce the impact even further. We also offer environmental comparisons with other collection methods. We compare dif-ferent environmental impacts and conduct cost comparisons such as annual operat-ing costs of different handling methods.Performance AssessmentWhen you need new decision groundsEnergy consumption (monthly/weekly)• Total waste flow per fraction (ton/month/week)• Service statistics • Getting your organic waste pure enough to • be used for biogas productionFor your waste collection needs to adhere • to new recycling goalsBasic Assessments Improved Environmental goalsp Envac engineers and technicians form a team to offer our performance assessment services.7Valdelasfuentes (Kwh/ton avfall)MålVeckorKwh2001501005000 5 10 15 20 25 30 35 40 45 50 52200920082010Energy Efficiency AssessmentsA vital factor of an automated waste han-dling system is the consumption of electrical power. Having Envac engineers assessing the system and proposing actions in order to adjust and maximize energy efficiency is essential for continued cost efficient and environmentally friendly operations. Older systems can easily be adapted and complemented with equipment and soft-ware to reduce energy consumption. By in-stalling frequency inverters we can reduce electric energy peaks. By installing updated control equipment we can operate the plant at minimum energy consumption. Install-ing level sensors in inlets together with our VDOT system (Valve Dynamic Open Time) reduce the required amount of energy. In order to reach optimal use and thereby ensure cost efficient operations a number of factors are being looked at.Waste stream controlWaste stream, or fraction handling change overtime. The purity of the collected recyclables needs to be enhanced; adding a new waste stream for recycling may be desired in all such cases. Envac Services offer assistance to readapt your system to a new situation. User information campaignsIt is important to make sure that users are well-informed about what can be disposed of in the vacuum system and what cannot. If there is a blockage in the pipe, it is most likely caused by an object too large for the system. From our experience we can tell that the more the users know about how the system works the better the system will perform. We can help you formulate information packages and communication campaigns and to prepare pedagogical in-formation to increase the recycling rate. We have many years of experience in creating customized information packages.Run-time schedule including level sensors• Electrical tariff & electrical supplier contract• Valve, air leakage & pressure drop• Heat recovery• Exhauster operations• Hardware/Software• Waste stream• p Information campaigns and user information material are essential to a successful Envac installation.Energy saving factors:p Reduction in energy consumption at the Valdelasfuentes installation in Madrid.8We put special emphasis on the ethical behavior of our staff through our code of conduct. Correct behavior, respect and tolerance are necessary in-gredients in an internationally expanding organization such as ours.Environmental PolicyOur goal is to offer our customers the most sustainable waste collection system on the global market. Our employees and or-ganizations will strive towards continuously reducing environmental impact in our daily work and life. Quality and ISO9001At Envac we aim to be perceived as a spe-cialized and reliable partner in automated waste collection. We will make every en-deavor to improve sustainability in devel-opment, design and utilization of our sys-tems. When it comes to technology, proficien-cy, know-how, quality and support we want our customers to perceive us as the leading company. Our quality system is based on ISO 9001:2008 requirements. We improve the quality control system by means of on-going follow-up with customers and the people in our own organization. The Envac Group is certified according to ISO9001 by Lloyd’s Register Quality Assurance, Certifi-cate No GBG0000191.Service is about people The lowest Life-Cycle-Cost• The lowest environmental impact• The highest level of safety and comfort for • end users and operatorsCustomizing each installation to reach • optimal performanceContinuous development of our systems • and components to reduce environmental impact and energy consumptionOperating and maintaining our customers’ • systems with minimal environmental im-pact (by this we mean energy consump-tion, emissions, noise and smell) We will achieve this by By most sustainable we meanSome examples from the world of Envac ServicesHere is a selection of plants around the world that engage Envac Services.Qatar – Pearl of QatarSpain – Sta Caterina, BarcelonaUK – Wembley CitySingapore – JTC BiopolisDenmark – Nyhavn, CopenhagenDubai – JBR, Jumeirah Beach ResidenceQatar – Pearl of QatarArea where used: residentialNumber of fractions: 1Number of inlets: 170Final capacity per day: 135 tons waste Dubai – JBR, Jumeirah Beach Residence Area where used: residential area Shopping centerNumber of fractions: 1Number of inlets: 84Final capacity per day: 33 tons wasteDenmark – CopenhagenArea where used: residential Number of fractions: 1Number of inlets: 9Final capacity per year: 631 tons waste United Kingdom – Wembley CityArea where used: residentialNumber of fractions: 4Number of inlets: 252Final capacity per year: approximately 8,000 tons waste when fully built outSpain – Costa BallenaArea where used: residentialNumber of fractions: 2Number of inlets: 277Final capacity per day: about 12 and 15 tons waste Singapore – JTC BiopolisArea where used: OfficeNumber of fractions: 1Number of inlets: 8Final capacity per year: 4 tons waste Spain – Sta Caterina, BarcelonaArea where used: City CenterNumber of fractions: 2Number of inlets: 130Final capacity per year: 4,000 tons wasteSpain – Costa BallenaENVAC HEAD OFFICEENVAC AB, Fleminggatan 7, 3 floor, 112 26 StockholmTel: +46 (0)8 785 00 10info@envac.se, www.envacgroup.comWe have offices in the following countries.For detailed contact information, please visit www.envacgroup.comABu DHABIBrAzIlCANADA CHINADENmArkDuBAIFrANCEINDIAITAlykOrEAmAlAySIANOrwAyPOrTugAlQATArSINgAPOrESPAINSwEDENTHE NETHErlANDSuNITED kINgDOm