Features and Benefits 2010 Brochure

Environmental, Health, Safety, and Transportation RightAnswer®, When it’s got to be Right. Now®, and One Great Answer After Another® (words and designs) are registered Trademarks and/or Servicemarks of RightAnswer.com, Inc. in the United States and/or other countries. 1 May require custom programming. 2 May require development. * Enterprise and Master Versions only. ** Enterprise Version only © Copyright 1996-2010. RightAnswer.com, Inc. All rights reserved Subject to change without notice. Print Date: 10/25/2010 The RightAnswer® solution is a global, feature-rich, 100% web-based platform that utilizes the latest Internet, database, and programming technologies to drive integrated, automated business processes. Delivering unsurpassed functionality via a cost-effective SaaS (Software as a Service) business model, the structure and architectural design is flexible, scaleable, and robust. The following benefits and features highlight the application’s compliance, control, and records management capabilities for documents, data, and content, configured to meet Environmental, Health, Safety, and Transportation (EHS&T) needs. Business Benefits ? Significant cost savings/value return o Decreases costs by 40% or more – particularly versus client-server and enterprise applications o 100% web technology, SaaS business model o Access is purchased as a service versus as a licensed capital expense (internal/intranet options are also available*) o Only requires PC (Windows® OS) and browser access (Internet Explorer 6.0+) o Requires minimal, if any, internal/customer IS (Information Systems) resources o Application is easily updated, enhanced and managed at our centralized facility ? Reduces business exposure, provides litigation support, mitigates risk ? Robust functionality – developed to meet Fortune 100 document compliance and process requirements ? Process enhancing – increases productivity, decreases cycle times by up to 90% o Collaborative authoring o Automated email notices and approval tracking o Automated version control and management o Automated records retention and management o Import, manage, access 3rd party documents (e.g., Supplier MSDSs) o Supports controlled 3rd party access to documents, data, files for customers, suppliers ? Easy and fast to implement – minimized start-up/migration time o No software/hardware to install Import current documents – single/batch o Import current documents for immediate use o Easy to learn (most users < 30 minutes) ? Adaptable, easily modified for implementation* – can accommodate customer-specific nomenclature, tracking, and indexing needs ? Modular, scaleable, flexible – companies can implement functionality, locations, users as needed ? Supports Global Harmonization Standards (GHS) ? Configurable2 to meet Sarbanes-Oxley (SOX), International Standards Organization (ISO), and Information Technology Infrastructure Library (ITIL) document control needs User Benefits ? Easy to learn and use – intuitive to Subject Matter Experts (SMEs) ? Global access to all functionality – on-line in real-time o Supports all global languages (multi-byte) o Supports various global, regional, and business formats ? Robust, virtual, comprehensive document authoring tools (e.g., SDS, labels) o Document authoring collaboration o Integrated routing, tracking, approvals o Extensive content manipulation tools ? On-the-fly database “authoring” – data set creation, forms creation, inventory management, bar code/AutoID labels, and RFID2 are supported ? Integrated translations request and management processes ? Integrated phrase/graphic content request and management processes ? Provides browser based template design and management tools for “limited real-estate” forms (e.g., labels) ? Extensive user searching, reporting, and retrieval options on near limitless criteria ? Considerable output options – print, fax, email, FTP, data and document distribution alternatives Technology Benefits ? 100 % web technologies – flexible, easier, and more cost effective ? Multi-byte UNICODE based ? Context Event Driven – user actions drive imbedded processes ? Virtual Technology – documents/records created only when viewed/output ? Non-linear and linear indexing, searching, retrieval, and reporting options – virtually unlimited ? Grouping “mechanism” delivers near limitless user/document access control and options ? Easily, cost-effectively integrates or interfaces with other systems1* (e.g., ERPs such as SAP®) One Great Answer After Another®