Full Agenda Brochure

& outcomesSPECIALTY BENEFITSPROVIDERS ENGAGEMENTTapping Public marketseducationCommunicationretireeslandscapereadiness checklistPORTALS employeesactivebenefitsCost-SavingsEXPERIENCESexperiencesoutcomes costEXPERIENCESreadiness checklisteducationPORTALS employeesoutcomesRETIREES TappingCommunicationexperiencesCost-SavingsPROVIDERSreadiness checklistactivelandscapeeducationcostengagementspecialty benefitsretireescommunicationtapping PUBLIC MARKETSengagementportalsprovidersbenefitsactive employeesexperiences & outcomesprovidersportalslandscapeactiveENGAGEMENTENGAGEMENTcostportalsemployeescostlandscapecommunicationexperiences employeesprovidersOctober 7–8, 2014 The Mayflower Hotel, Washington DCDay One | Tuesday, October 7, 2014Session A: 9–9:50 amUnderstanding Exchanges• A look at the exchange landscape for all populations• Drivers (by population)• How exchange needs differ by population Gunjan Khanna, Partner, McKinsey & CompanySession B: 10–10:50 amPotential Regulatory, Legislative and Judicial ChangesDuring this session, you’ll learn how the landscape is expected to continue to change as regulations, guidance and rules evolve. Katy Spangler, Senior Vice President - Health Policy, American Benefits CouncilPrivate Health Insurance ExchangesUnderstand How Private Exchanges Work, Benefits and Cost-Savings for the Employer and EmployeeSponsored byPresented with assistance from:To register visit www.conferenceboard.org/insuranceexchanges or call +1 212 339 0345Break: 10:50–11:10 amSession C: 11:10 am–12 pm Private Health Insurance Exchanges for Active Employees The shift to private health insurance exchanges is happening. In this session, we’ll examine the benefits to an employer of moving full-time employees to a private health exchange and Convergys Corporation, an early adopter, will share reasons for the company’s 2014 transition, as well as their experience and results to date.Dennis Hicks, Vice President, Compensation and Benefits, Convergys CorporationLunch: 12–1 pmSession D: 1–1:50 pm C-Suite ExpectationsExchanges introduce an opportunity for health benefit cost certainty, and CEOs and CFOs are taking notice. Hear how others have successfully approached the C-suite, and gather tips for building a business case for change.Kathleen Federico, Chief Human Resource Officer, The MENTOR NetworkSession E: 2–2:50 pmKey Organizational Drivers for Exchange Success Learn about key organizational drivers for exchange success from an organization that has transitioned to an active exchange and an organization that has transitioned to a retiree exchange. Presenters will share:• Factors that led their organization to choose a private exchange solution• Organizational results• Lessons learned, best practices, considerations and keys to successMichael Buskey, Senior Vice President of Human Resources, GameStopDalana Brand, Senior Director, Global Benefits, Whirlpool CorporationBreak: 2:50–3:10 pmSession F: 3:10–4 pm Preparing Your People for a Successful Exchange Transition: Education and CommunicationExchanges bring more choice to your employees and retirees, which means they need to evaluate more options. Early communication and thorough education are critical. Equally important is to prepare the organization for the exchange transition, articulate the value proposition, and provide context and support for key stakeholders. Two employers will share their strategies for managing the change and communicating with and educating their employee and retiree populations during their recent adoption of a health care exchange.Teri Herzog, Director of Global Benefits, Northrop GrummanPamela Sande, Vice President, Total Rewards, The MENTOR NetworkSession G: 4:10–5:20 pm Using a Private Exchange to Tap Public MarketsMany employers serve as trusted advisors to employees who could benefit from enrolling in subsidized plans available via public exchanges. With public exchanges’ rocky start, private exchanges have entered the market, offering concierge services to transitioning workforce groups. In this session, get a state-of-the-marketplace overview, and hear about the long-term prospects of employees and retirees sourcing coverage in the newly reformed individual market. Phil Belcher, Health and Welfare Manager, Eastman ChemicalJohn Barkett, Director of Policy Affairs, Towers WatsonTo register visit www.conferenceboard.org/insuranceexchanges or call +1 212 339 0345Day Two | Wednesday, October 8, 2014Session H: 8:30–9:20 amEmployee Engagement: What Techniques Will Help Your Organization Ensure Employees Maximize the Opportunities an Exchange Provides Session I: 9:30–10:20 amThe Role of Voluntary Benefits in an Exchange EnvironmentVoluntary benefits, as part of a robust portfolio of products, maximize the promise of private exchanges by affording each individual superior protection against financial risk, at a lower cost, than simply relying on medical, dental and other traditional benefits. In this presentation, you’ll learn:• How allowing employees to choose voluntary benefits plays an essential role in mitigating individuals’ financial risk• How to “stock the shelves” of a private exchange with a full range of products that meet employees’ needs• How to help employees understand the value of their employer-provided voluntary benefitsAshok Subramanian, Chief Executive Officer, LiazonBreak: 10:20–10:40 amSession J: 10:40–11:30 amEnabling Technology to Facilitate the Participant Experience Technology can make or break a participant’s experience with a private exchange. In this session, experts in private exchange innovation and usability engineers will demonstrate how phone and web technology are essential to an engaging experience and confident decision making.Alan Cohen, Chief Strategy Officer, LiazonJeff Robbins, Director of Innovations, Towers WatsonJohn Whitlock, Director of User Experience, Towers WatsonSession K: 11:40 am–12:30 pmHealth Care Exchanges: Key Success Factors to Engage and Manage a ProviderThe Exchange model offers significant potential opportunities but also poses some management challenges. Along with addressing communications and administrative requirements, organizations need a change management plan to address factors such as internal staff competencies, governance processes and service level management. This session will examine key success factors to engaging and managing a provider under the Exchange model.Don Biron, Director, Information Services GroupDebora Card, Partner, Information Services Group