Mission

With its mission of achieving full customer satisfaction, Palbase focuses all its abilities on providing reliable, high-quality solutions, while optimizing the price/quality.

QUALITY MANAGEMENT SYSTEM POLICY

The Quality Management System Policy outlined by Palbase, Lda management is as follows:

Assume the quality of our products and services, focusing on the development of technical solutions adjusted to customer needs, particularly in the plastics and recycling industry;

Be committed to protecting the environment and the occupational safety of our employees, in order to better serve all interested parties;
Ensure the sustainability of the organization;
Always put the customer first;
Assess risks in order to mitigate corrective actions;
Provide machinery and equipment and technical assistance, in order to meet customer demands and increase their satisfaction day by day;
Actively commit all employees by holding them responsible for the good performance of the Quality Management System;
Be committed to carrying out processes based on good Quality practices, ensuring compliance with the requirements established by the client;
Continuously improve, in order to promote the effectiveness and efficiency of the organization’s performance.

Palbase defines a comprehensive policy in which customer satisfaction is the basis for progressively achieving a positive evolution of the company’s results, which is disclosed to interested parties.

Management is also committed to the continuous improvement of the Quality Management System, through the adaptation of its strategy to changing markets and new needs of customers, employees and other interested parties.

A Palbase – Equipamentos Industriais, Lda Palbase – Equipamentos Industriais, Lda implemented a quality management system certified in accordance with the NP EN ISO 9001:2015 standard by APCER in April 2024. The company has a 37-year history in the production and technical assistance of industrial equipment for the plastics and recycling industry and has now confirmed its quality work and processes with APCER certification.

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