Ambitious business goals have been set for Kiwa: further growth to remain an independent company offering Testing, Inspection and Certification, Training, Consultancy and Data Services. It is only logical our CSR goals are equally ambitious in order to contribute to our engagement.

Two complementary General Principles

There are a lot of ways to express Corporate Social Responsibility. We’ve chosen two general principles that each Kiwa location around the globe should be able to reach over time. These two complement each other.

In 2022, 80% of Kiwa offices will comply to CSR Performance Ladder Level 3. Ultimately every Kiwa office around the world have to act according to Level 3 of the CSR Performance Ladder.
Our CSR ambitions are also related and aligned to the United Nations’ Sustainable Development Goals (SDGs). These SDGs address the global challenges we face. Offices that have implemented CSR thoroughly, have reached Level 3 and have been certified according to it, are challenged to choose and elaborate at least 2 of the UN’s SDG targets to act on locally.

Four Focal Points

Regarding our Corporate Social Responsibility, we focus on four important points:

Reducing CO2 footprint

CO2 footprint is one of the world’s most used indicators for sustainability. It is also an indicator within the CSR Performance Ladder framework. We aim to reduce each office’s CO2 footprint by for example reducing waste (generation), reducing energy usage in our office locations and obtaining energy from sustainable sources.

Increasing employees’ health and satisfaction

Kiwa employees are the company’s most valuable asset. We’ll have to recruit new colleagues and we’ll have to make sure employees stick to the company. We therefore aim to increase wellbeing among Kiwa colleagues by investing in improvements in working conditions and personal development. The international Employee Satisfaction Survey by the corporate HR department is the most important indicator for employees’ satisfaction with our company.

Intensifying stakeholder voice

CSR ambitions never stand on their own. Kiwa is part of (local) society, positioned in between many stakeholders – from customers to shareholders, from neighbors to colleagues. Our own CSR ambitions therefore have to take the voice and satisfaction of stakeholders into account: what do they expect from us, and how do they rate what we do?

Enlarging the impact of our services on sustainability

Kiwa aims to improve the ‘greenness’ of its products and services to make them (more) sustainable – in other words: we add sustainability indicators to them. In order to convince societies to ‘greenify’ by using these services, we aim to visualize their level of sustainability.

Kiwa Watermark Certification and Testing Services for Ceramics and Accessories - Brochure