Marine Spill Response Corporation - Brochure

When Mother Nature – or human nature – is at its worst...…MSRC EmergencyCommunications Servicesis at its best.When an emergency strikes, the last thing that’s needed is acommunications failure. But as past events have demonstrated,such occurrences are all too possible. The longer communicationslinks are disabled, the more critical an emergency becomes. That’s why the Marine Spill Response Corporation (MSRC), thelargest dedicated standby emergency oil spill response company inthe world, created MSRC Emergency Communications Services.We know firsthand how imperative communications are duringcritical and potentially disastrous situations. We are fully equippedto assist you with your needs. A communications emergency may require deployment of a completemobile telecommunications command center. Or, it may necessitateselect systems reinforcement – such as Internet and telephoneservice. Whatever the situation, MSRC Emergency CommunicationsServices is on call 24/7/365 to provide immediate solutions.The first choice of first responders.Many business organizations depend on MSRC EmergencyCommunications Services for help. Your organization should, too. Your emergency response teams may be prepared to assist youremployees and secure your property. However, they may notbeprepared or equipped to restore the vital communications linksthat allow your emergency response to be successful.Imagine this: • A Category 4 hurricane devastates South Florida, disruptingcommunications for city fire, police, emergency medical unitsand all commercial enterprises. Local government and industryhave been forced to halt operations.• A forest fire overwhelms local fire fighting crews, destroyingeverything in its path. Medical rescue teams are unable torespond until communications have been restored.• A massive daytime snowstorm blankets the area, destroyingpower and communications lines. Schools must be evacuated.• After company hours, a disgruntled employee bypassessecurity checks and disables your communications center,as well as your computer backup systems. No one willdiscover the break-in until early Monday morning.Mobile Communications.When you need it.MSRC Emergency Communications Services can respond to virtuallyany natural or manmade catastrophic event, including:• Earthquakes • Wildfires• Flash floods • Winter storms• Hurricanes • Hazardous material spills• Tornadoes • TerrorismWhere you need it.It is possible to dispatch an MSRC Mobile CommunicationsSystem by ground, water or air to almost any location, fromcorporate Emergency Operations Centers (EOCs) to field commandposts. Each System is designed to be fully operational within4 to 6hours of arrival at the designated site. Systems are dispatchedfrom one of these strategic coastal locations:• Everett, WA • Concord, CA • Long Beach, CA• Edison, NJ • Lake Charles, LA • Miami, FLIn addition, MSRC Emergency Communications Services maintainscorporate support in Herndon, VA.Here are just some of the ways thatMSRC Emergency Communications Servicesresponded in the aftermath of Hurricane Katrina:• Several offshore platforms had lost communications to the mainland. Due to a storm-weakened bridge connecting PortFourchon to Grand Isle, LA, MSRC disassembled and loaded an entire Mobile Communications System onto a barge.It was then transported to Grand Isle and reassembled. Within hours, communications were re-established. • St. James, LA Capline, the key pipeline for transporting crude to Chicago and Midwest refineries, lost all communications.MSRC provided broadband satellite capability, Internet access via satellite, 19 telephone extensions and three fax lines.MSRC techs added a communications system with 12handheld radios. They also coordinated the installation of a microwavesystem to provide additional phone and data service to another St. James facility. • MSRC supported two Port Fourchon, LA customers simultaneously. For one customer, MSRC provided 14 stations andtwo fax lines. For the other customer, MSRC provided four stations and one fax line. Emergency radio dispatch and phonepatch communications were also provided between deployed rigs, offshore vessels and offices in Houston, TX and MorganCity, LA. Finally, a high-gain antenna system was installed so that one customer could increase radio coverage. Each Mobile Communications System contains:• A trailer with a satellite platform and generator• A satellite terminal that provides Internet, as well as incoming and outgoing voice service• A telephone system capable of supporting up to 100 stations or extensions • A variety of popular portable radios including VHF and UHF base stations, repeaters and handheld radiosOur people know the System.MSRC communications personnel combine extensive field experienceand training to provide the best emergency response communicationssupport available. In frequent no-notice drill exercises, techniciansroutinely set up, operate and maintain all Mobile CommunicationsSystems. This includes telephone switches, satellite links, voice anddata circuits, computers and HF/VHF/UHF radio networks.MSRC Emergency CommunicationsServices: your emergencye-mail emissary.Even in the most hazardous conditions, the Mobile CommunicationsSystem links you to your home office, offshore sites and other vitallocations with robust Internet access capability. No matter where youare in our service area, we make connectivity nearly effortless. • Installs quickly• Accommodates multiple users• Features up to 2Mbps download speed/512 kbps upload speed• Can be deployed with or without a completeMobile Communications System• Transports easily to other regions and locationsMarine Spill Response CorporationEmergency Communications Services220 Spring Street, Suite 500Herndon, VA 20170Emergency: 800-259-6772Non-Emergency: 703-326-5600www.msrc.org/communicationsMSRC and the MSRC logo are registered trademarks of the Marine Spill Response Corporation.©2006, Marine Spill Response Corporation. ALL RIGHTS RESERVED.Call MSRC before acommunications failure becomesyour biggest disaster.Traumatic situations require fast reaction, instant decision making and flawlessresponse. With the numerous complex decisions that must be made, one of themis easy: a call to MSRC. Call MSRC Emergency Communications Services today – before Mother Nature –or human nature – is at its worst.