Umbrapompe s.r.l. has extremely high ethical standards. We believe in values such as reliability, quality, punctuality, integrity, team work and sustainability, all of which are put into practice each day by our staff.

We believe in absolute transparency, as our priority is to create a reliable and long-standing relationship with our partners.

Reliability

Reliability is one of those values which we most strongly safeguard. Our behavior as such allows us each day to be proud of our work. We operate with the utmost devotion, taking care to guarantee even the slightest detail of all our items, and our reliability enables us to build up solid and enduring relationships with our customers.

Puntuality

Delivery dates referring to 2015 orders resulted in 90% punctual delivery. Thanks to the processing of the workload and prompt check of each customer’s requests, Umbra Pompe s.r.l. is always able to meet undertaken commitments. In order to improve the services offered to customers and thus increase customer satisfaction, every year Umbra Pompe s.r.l. examines each single order and client request, company confirmations and delivery dates in order to vouch for the entire delivery process. Each year, following an analysis of its data, Umbra Pompe s.r.l. carries out improvements so as to further increase increase customer satisfaction.

Integrity

Besides honesty and transparency in running a business, Umbra Pompe s.r.l. . not only adopts a law-abiding and open attitude, but also takes into full account the respect of the laws and rules of the countries in which it operates, considering them as binding principles of its own activities. Sharing such a policy is a step towards establishing long-term relationships with customers and suppliers.

Team work

We firmly believe in the power of collaboration and consequently respect and appreciate the opinions of all our collaborators. We are convinced that an open attitude towards ways of thinking and different experiences can only better and strengthen our team.

Sustainability

We are well aware that progress involves a responsible management of the environment and consequently Umbra Pompe s.r.l. has every intention of carrying out its activities in full respect of those principles regulating sustainable developments. Umbrapompe s.r.l. is therefore committed to constantly improving the environmental achievements of its activities. The company is also committed to producing and commercializing, in full respect of all the current regulations, products conforming with the highest standards in terms of environmental performance and safety.

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