We offer products that are what you want and need.When customers demanded the ability for the pump to increase flow at a smooth rate, we listened and created a gradient upgrade. We strive to add features that add real functionality and value for your current needs, and your future needs. The end result is a line of products that are easy to justify the expenditure.

Custom out of the box.We offer custom design services where we can build smart custom products to meet specialized requirements. But, with our "Custom-out-of-the-Box" approach, very often we can solve a complex custom design with just a clever setup of our standard product line, turning a potentially expensive custom design into a low cost, off the shelf solution.

Our products are designed for versatility, customization, and to be modular components of larger systems. Or, just to be used as simple stand-alone products. Our versatile design allows customers to upgrade their existing devices by adding on devices for more complex applications.

We offer superior customer support.We enjoy talking to our customers, hearing about their applications, and helping them with their designs. To help a customer, we provide as much telephone support as the customer needs, and if we can`t find a way to make our versatile pumps fit your application, we can custom modify our pump`s electronics, mechanics, or firmware to fit your application.

Why would we do this? Because, we treat our customers the same way we want to be treated by our vendors. It`s simply good customer service. Whether you are a small customer or a large customer, you are treated the same. Whether you are a new customer, or have a pump purchased 20 years ago. Yes, we will even service a 20 year old device, often with parts we still manufacture, if needed! How often do you hear that?

We keep our prices at an affordable level.New Era Pump Systems Inc. was founded to fill the market niche of affordable laboratory equipment. Rather than to adopt the industry standard practice of continuing price increases, we are continually looking for ways to bring more value to our customers. Price increases are not inevitable. We always try to work within your budget. With our great prices, purchasing becomes much more flexible for any customer.

NE-500 - Programmable OEM Syringe Pump – Brochure