Our quality, information security, environmental and health and safety management systems comply with internationally recognized standards covering our office locations across Europe.

Since Netcontrol’s inception in 1991, one of our main company missions is to provide high quality products and services. This mission is a critical function and drive of the business of Netcontrol, remaining our core focus in product development.

The policies and the code of conduct are reviewed annually at the management review meeting [current: QM00-EN-15, Q10468-MA-EN-3].

Quality policy

Netcontrol’s Quality System is ISO 9001:2015 certified.

Our ambition is to be the most successful company within the trade and to create competitive conditions for our customer’s activities.

In order to fulfil these objectives we need:

Satisfied customers and partners
A personnel that is motivated, knowledgeable and dedicated
To comply with requirements and continually improve the effectiveness of the Quality Management System
An efficient supply chain
To continuously keep up efficient processes describing our activities

Everyone employed by us is, within their own involvement, required to support our efforts in accomplishing our objectives.

Information security policy

Netcontrol’s information security management system is ISO 27001:2013 certified.

This policy applies to entire Netcontrol Group, in all its countries of operation. In addition, the local legislation is taken into account. When applicable, this policy also applies to Netcontrol Group’s cooperation with its partners.

This policy is regularly reviewed by the Netcontrol Group management team and approved by the Netcontrol Group CEO. The employees and applicable partners are informed of this policy, and this policy is also published on the Netcontrol Group web site.

Objectives

The ultimate objective of this policy is to ensure Netcontrol Group’s business continuity. This is achieved through protection of the confidentiality, integrity and availability of Netcontrol Group’s important information. Netcontrol Group shall likewise protect personal information as well as the stakeholders’ information insofar as it has control over it. The assets for processing, transferring and protecting information must themselves be protected.

This policy contributes to Netcontrol Group’s capability of making products which support data security.

This policy serves adherence to laws and regulations, compliance and good governance.

Roles and responsibilities

The Netcontrol Group CEO appoints personnel responsible for information security and those responsible for privacy and oversees their work. The CEOs of the individual Netcontrol companies are responsible for deploying the policy in their respective organisations and for adherence to the local laws and regulations.

Netcontrol employees shall follow the law, Netcontrol guidelines and instructions from the information security personnel.

It is the information security personnel’s duty to provide awareness training and guidelines to the employees, along with topical instructions when requested and also according to their own judgement. The information security personnel perform continuous improvement of information security management in cooperation with the quality personnel.

Deviations

Security incidents shall be reported to the information security personnel.

The information security personnel shall be consulted when any changes in information processing are planned that have security implications and shall be notified of any findings with similar relevance.

Employees are encouraged to react to information security risks when becoming aware of them and furthermore to report them to the information security personnel.

Deviations from guidance and instructions may be escalated to upper management as applicable.

Matters with privacy implications are subject to rules corresponding to the above, involving the appointed privacy personnel.

Environmental policy

Netcontrol’s environmental management system is ISO 14001:2015 certified.

Netcontrol has a responsibility to care for the improvement of the environment as part of its activities, it shall take future generations into consideration and support a sustainable development.

Netcontrol shall give highest priority to solutions and products with minimum environmental impact and maximum use of resources.

Netcontrol’s personnel shall have proper knowledge of environmental matters, be aware of environmental requirements applying to Netcontrol’s activities and be aware of the environmental requirements of the society.

To achieve sustainable development, we are:

Following up and adapting our activities to applicable legal requirements
Enhancing recycling and reuse,
Informing interested parties of our environmental policy and demanding behavior that contributes to our work to accomplish our environmental policy,
Decreasing the negative environmental impact of our energy consumption, and
Decreasing carbon footprint of logistic solutions

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