Relationship with customers
- Providing safe, high-quality products and services
  By providing safe, high-quality products and service solutions, we aim to build long-term partnerships with our customers and grow together with them.
- Accurately providing essential information
  We accurately and appropriately provide essential information to ensure the safe and satisfactory use of our products and services by our customers.
- Customer entertainment and gifts
  We neither offer nor receive gifts or money to/from customers or sales partners that are in violation of sound business practices and deviate from societal and international norms.
Relationship with shareholders
- Timely and appropriate information disclosure
  We actively disclose necessary information to shareholders in a timely and appropriate manner and aim for highly transparent management that wins the trust of the market.
- Prohibition on the provision of unjust benefits
  We provide no incentives whatsoever with regard to the exercise of shareholders` rights, and maintain a sound and transparent relationship with all shareholders.
Relationship between the company and employees
- Prohibition of forced and child labor
  We do not allow the use of forced or child labor in any workplace, wherever that may be around the world.
- Eliminating discrimination and creating a comfortable working environment
  We do not discriminate on the basis of race, color, sex, religion, political opinion, country of origin, social origin, disability, or other circumstances. We also strive to improve the abilities of our employees, foster workstyles that respect individual differences, and provide a pleasant work environment that is healthy and safe.
- Respect of workers` rights
  We observe labor laws and agreements and respect the rights of workers, including the freedom to participate in labor unions. We also strive through good communication to maintain and develop a relationship of trust between labor and management.
- Prohibition of harassment
  We build a corporate culture that encourages employees to treat each other with respect and does not tolerate sexual, power, and other forms of harassment.
Relationship with local communities and society
- Environmental protection
  We work with our customers to protect the environment by reducing the environmental impact of our products and services. We also observe environmental laws and regulations and are guided in our actions by the need to protect the environment.
- Contribution to local development
  As a good citizen, we build cooperative relationships with local communities, and through the provision of employment and other means, we contribute to the sustainable development of the countries and regions in which we operate.
Relationship with suppliers
- Prohibition of unfair transactions
  We engage in fair business transactions based on trust with our suppliers. We do not discriminate against suppliers or use advantages to impose unilateral conditions on them.
- Entertainment or gifts from suppliers
  We refuse to accept offers of entertainment or gifts from suppliers.
Relationship with competitors
- Fair and free market competition
  We promote fair and free competition by complying with the laws and regulations concerning fair competition and fair trade stipulated in each country and region, and we do not participate in cartels and other anti-competitive arrangements or any type of unfair trade practice.
- Respecting intellectual property rights
  Just as we protect our own intellectual property from infringement, we respect the intellectual property rights of others, and ensure that our intellectual property rights do not infringe on others.
Relations with politics and government
- Prohibition on provision of entertainment and gifts to public officials
  We maintain sound and transparent relationships with politicians and civil servants and never pay bribes or provide anything of value that could be construed as a bribe.
- Regulation of political contributions
  We comply with laws and regulations concerning political contributions and do not make contributions that go beyond legally permissible limits.
Compliance in international transactions
- Security trade controls
  We comply with laws and regulations related to security trade control and cooperate in maintaining international peace and security. When exporting or providing goods or technology that may be used or diverted for weapons or the development of weapons, and when exporting or providing regulated goods or technology, we observe the relevant procedures and do not commit any act in violation thereof.
- Proper tax payment
  We contribute to public finances by complying with tax laws around the world, providing products and services at an appropriate price and properly paying taxes to the tax authorities in each country.
Proper use and management of Group assets
- Proper use and preservation of Group property
  We make proper use of the Yokogawa Group`s tangible and intangible assets in our business activities and do not divert them for personal or third-party use.
- Thorough information security management
  We have the duty to maintain the confidentiality of all confidential information held by the Yokogawa Group, including information belonging to any third party that has come into our possession through the course of our business activities. Confidentiality shall be maintained not only during employment but also after one has retired from a position with the Group. With the use and operation of information devices and other information systems, we comply with the company`s security regulations and endeavor to prevent data theft and damage.
- Prohibition on conflicts of interest
  We do not harm or endanger the company by acting in our own personal interests or the interests of a third party. We conduct all business activities in the best interests of the Yokogawa Group.
Management responsibility

The management takes the initiative in conducting sound business operations in accordance with this Code of Conduct. In the event of any violation of this Code of Conduct, the management will promptly take corrective and preventive measures, and strictly punish the offending individuals, regardless of their position within the company.

SENCOM 4.0 solution for water industry Smart Turbidity & Chlorine Analyzers Brochure