Our work in North America is particularly important to Pi working with two great American companies who know our equipment as well as we do and who provide the best technical pre and post sales support in the world. Why not give them a call on the numbers at the top of the page?

Values

The company is founded on a set of values that it lives by with a vision and a mission to provide the best measurement and control tools to ensure that all water users get the ideal water for them and their industrial, municipal and leisure processes.

Support

Support isn’t just there for when things go wrong! It starts from the first time you contact us and tell us about your application. What might be easy and routine for us may well be challenging for you and we are there to help. From helping you select the solution you need, to making the instruments intuitive, to providing bespoke individual manuals so they only contain what is relevant to you, to providing installation guides, to being on the end of the phone or an email, Pi is there to support you. And if something should go wrong? We’re there to support you then as well with warranty replacements and on site engineers.

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Remote Access and Data Information

Every CRIUS®4.0 controller comes with the capability of connecting remotely to any internet enabled device. It does this using the MQTT Internet of Things communications protocol, the first analyzer in the world to do so. This gives full, live remote access to the analyzer, the data and the setup.

Additionally in Jan 2021, Pi launched a cloud based Data Acquisition Reporting and Storage application called Data Insite® capable of live streaming data from CRIUS®4.0 and any other internet capable device.

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Private Labelling

Pi is known to make the best water quality analyzers on the market – so it’s not surprising that other companies want to sell them as their own under Private Label agreements. As well as the original design and manufacture, Pi provides all the training that their customers need. Our Private Label customers save a fortune on Research & Development by selling our products under their own branding, and so could you. We even do custom programming to enable the analyzers to perform specialist control based on our private label customers’ requirements. From controlling ozone generators to managing monochloramine generators to controlling a chlorine dioxide generator, Pi has done it all before so ask us about your specialist requirements.

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What the future holds for Pi...

Ever-expanding, ever-adapting, ever-enhancing. With numerous ongoing product developments constantly underway, it’s a safe bet that Pi will always be at the top of the water quality analyzing industry.

If you would like to learn more about Pi, our products and how they can help your business, pick up the phone and give us a call.

Roger Heise, Chairman of Process Instruments:

“2020 and 2021 were horrible years for nearly everyone. I am enormously proud that by working tirelessly with our customers, focusing on what’s important and by looking after each other Pi has come through it stronger than ever. The team at Pi is looking forward to continuing to work closely with its customers for everyone’s success in 2022.”

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