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McQuaid - After Care Services
Receiving your new McQuaid Engineered product is just the beginning of your relationship with us. Our comprehensive aftersales solutions cover installation and commissioning of booms, technical trouble shooting and spare parts for all our products. We offer the highest level of customer care, staying in contact with each customer until their situation is resolved.
We understand that time is money, and that even with regular evaluations and mechanical audits of your equipment, unanticipated downtime can occur. Long equipment life, peak performance and safe operation are dependent on a thorough understanding of equipment and maintenance procedures. Our comprehensive service ensures that our customers get the professional support and technical advice they need, when they need it.
At McQuaid Engineering Ltd. we can take care of the installation and commissioning of boom systems for all our customers, worldwide. From the primary planning stage, organising equipment and manpower, implementing the project on-site to carrying out follow up meetings with your staff, our team can oversee each step of the process to ensure that installations are on time and under budget. We will keep in close contact with our customers throughout the process to ensure that everyone is on the same page in terms of budget, safety and installation times. After installing any new boom system, we will conduct rigorous on-site testing to ensure that the system is working to maximum productivity.
When your equipment is installed and running, we remain accessible and are there to support your needs. We can deliver employee training programs based on our expert knowledge and expertise, aligned with safety and maintenance training in accordance with global best practices.
