Komptech - After-Sale Services
Komptech is a leading international manufacturer of machines and systems for the mechanical and mechanical-biological treatment of solid waste and biomass, and the processing of woody biomass for use as a renewable fuel. At Komptech, the focus is on the customer. This is clearly evident in the “best in class” ethic of our service team. Our goal is to offer the best service on the market, and we try to live up to that goal every day, for the life of a machine.
Our customers can depend on the experience of Komptech service technicians and our partner specialists around the world. With our online information system and a professional training programme, we can ensure that all service technicians are at the latest level of expertise. In addition, each competence centre has its own product specialists who can answer the especially difficult questions.
To provide fast on-site service and also make sure wear and spare parts are available quickly, we and our partners have set up a worldwide service network. Our service technicians can be at your site with the right parts at short notice.
Permanent innovation to improve customer benefit requires that service technicians and parts specialists be educated regularly to keep up with developments. Through the Komptech Academy we offer a training programme of the highest level. This benefits our customers by making sure they get highly qualified, knowledgeable service technicians who can answer pretty much any question that may come up.
Highly reliable machines and predictable operating costs are important factors in business success. Maintenance agreements with Komptech and our authorized partners offer the perfect solution. Packages tailored to customer requirements, from regular machine inspection to preventative maintenance to extensive maintenance and repair agreements, all offer set, predictable costs.