After Sales Service
With the decission for a recycling machine from THM our customers have deliberately set to high reliability and safety. But even the most reliable machine wears out after a certain time and therefore must be regularly serviced.
With the THM After-Sales-Service clients and their investment remain on the safe side. We always offer the right solution in any case - for the highest level of availability and efficiency. Long service life is ensured.
Speaking about Availability: Is the needed spare part missing, every hour of standstill costs you money. We guarantee to our customers the availability of the spare parts that are required for a smooth operation of your machine. For a high availability and optimal operating times an emergency telephone service is provided. Just a phone call and an experienced THM specialist stands ready with help and advice. Many questions can be answered straightaway and faults can be handled. Our customer service offered by this way also includes the online remote maintenance - another safety measurement in the event of an emergency.