Zhejiang Baile Pump Line Co., Ltd.
After-sales Service
Since establishment in 1998, Baile Pump is committed to offering high-quality solar water pumps and high-standard services for customers. We have a after-sales service team consisting of nearly10 trained and professional employees, who can provide consulting service, technical guidance, after-sales service, etc. Every customer will have an exclusive after-sales personnel to solve your problems.
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- Installation instructions and training. If you have any problems when using our solar water pumping products, you can contact our after-sales department, who will give you installation instructions and training support. Remote video guidance is available if necessary.
- For common technical consulting and installation instructions, we will respond within 4 hours and solve your problem within 12 hours. (There may be some delay for night after-sales service response.)
- Within product warranty, if your water pump had a failure which is not caused by man-made damage or wrong operations, we provide free replacement components.
- In order to solve your problem more quickly and efficiently, you can contact us via WeChat/WhatsApp/E-mail and attach photos or videos describing your problem in detail.