Exacta-Optech - After-Sales Service

Exacta+Optech Labcenter Spa offers a qualified After-Sales Service at Your disposal.

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OUR STRENGTHS:

ACTIVITIES/SERVICES

Reparations (In-house / In Your lab) Malfunctions resolutions, in our laboratories or at the customer’s location
Ordinary and extraordinary Maintenance Technical interventions, to keep the efficiency of both equipment’s functioning and performance
Maintenance Contracts Scheduled maintenance plans with semiannual, annual, or other frequencies, according to the customer needs
Calibrations Performance (proper functioning) examination and needed adjustment of the instrumentation with certified and traceable standards
IQ/OQ/PQ Validations
Certifications Metrological validation through selected bodies
Global Service Maintenance and calibration of several instrumentation brands
Equipments Relocation Transport to a new locations
On-site & In-site Services Our activities can be carried out both in our laboratories and at the customer’s location
Installations and Tests Instrumentation start-up and funcionalities verification
Remote Assistance Small malfunctions resolutions and telephone guidance for a correct use
Survey on Site Quote writing, based on an on-site check

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