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After Sales Services, Repairs, Calibration and Quality Inspection Services
Argolight is a pro-repair company. As such, we offer services to repair and increase the lifetime of your Argolight products. These prices and services are about out-of-warranty products. These services are also available through your local distributors – handling fee may apply.
Argolight trained staff will inspect your product and assess its state. We do not modify the product following the inspection.
Quality inspection of the fluorescent patterns (any product) - 324.5€
During the inspection of the patterns, a technician from Argolight will assess the quality of the patterns by following the same procedure as for a new product.
The steps are the following:
1/ General assessment of the slide: dust, oil, scratch, gluing issue, macroscopic damage. Image acquisition of the glass surface and of the slide top and bottom sides.
2/ Qualitative assessment of each pattern: an image is acquired and qualitatively inspected for positioning, intensity, and microscopic damage.
3/ Quantitative assessment of some patterns: for patterns that are part of the initial inspection (as indicated in the original inspection certificate of the product), a quantitative assessment of some patterns, through software processing, is performed. The results of the processing are compared to the Argolight current fabrication specifications.
4/ An inspection certificate is generated, it reports the results of all the above steps.
The deliverable of this service is the inspection certificate. It indicates the status of your fluorescent patterns against our current fabrication specifications. It is signed by Argolight. The report is sent with a brief note that analyses the results of this inspection, compared to the initial inspection just after the slide was fabricated.
Please note that the inspection is performed using Argolight image acquisition parameters which may or may not be the ones you use on your system(s).
Please note that Argolight archives all information about your slides for future reference and quality management processes.
The transport of the product is not included in the service.
Calibration of a power meter (Argo-POWER line) - 324.5€
When calibrating the power meter, a technician from Argolight will generate a calibration file using a second metrologically verified power meter and supply a new inspection certificate. Argolight glass verification is not included.
The steps are the following:
1/ Measurement of 5 different power values at 625 nm.
2/ Comparison of these measured powers to those measured by a calibrated power meter.
3/ Calculation of a correction factor, if there is a significant difference between the values measured by the inspected power meter and the metrologically verified one.
3/ Generation of a new calibration file, if relevant.
4/ An inspection certificate is generated; it reports the results of all the above steps.
The deliverables of this service are the inspection certificate as well as the calibration file. The inspection certificate is signed by Argolight.
Please note that Argolight archives all information about your slides for future references and quality management processes.
The transport of the product is not included in the service.