AioCare - Technical Support Services

Look for the answer to your question below.
AioCare application

• How do I register to the AioCare application?
• I was logged out from the application. How do I log back into the AioCare app?
• I forgot my AioCare password and cannot log into the application.
• How to change the password in the application?
• The application does not see the AioCare device in the list of devices despite the Bluetooth module switched on.
• When you try to export data / generate a report, the message "Export error" appears.
• Is Internet connection required for using the application?
• How to synchronize data with the server?
• Why does the application require further measurements when 3 correct measurements have already been made?
• What does the red dot during the measurement mean?
• What does the green dot during the measurement mean?

Product Information

• I cannot connect to the AioCare device.
• What should I do in a situation when the patient stopped blowing but the application still detects the air flow.
• What is the measurement repeatability criterion?
• What is the correctness of measurement criterion?
• What is the BEV error?
• What is the Plateau error?
• What is an expiration time error?
• What is a cough error?
• What does it mean when the LEDs on the AioCare device start to flash even though no exam is carried out at the moment?
• How to charge the device?