Amazon Transcribe Services

Back-end Software Integration
Integration comes in many forms, and back-end integration can lead to complications if done incorrectly. Our team works tirelessly to perfect Amazon Transcribe back-end integration for our clients so that there is no room for bottlenecks while maintaining the integrity of your UI.

Custom Amazon Transcribe App Development
If you prefer front-end integrations, Folio3 can seamlessly meld AWS Speech Recognition into your application to ensure real-time voice and text processing. Never lose a precious moment when using Amazon Transcribe for rapid conversion of data.

Support & Troubleshooting Services
At Folio3, our team of developers is available around the clock for any of your Amazon Transcribe queries and troubleshooting. Our industry experts can handle any issues you may encounter, ensuring little to none in terms of downtime.

Custom IBM Watson App Development
In case you want a brand new application powered by Amazon Transcribe but personalised the way you want, you’re in the right place. We can help you effectively build and deploy an Amazon Transcribe app from scratch exactly the way you want it.

Converse Smartly - Speech to text converter
One of Folio3’s celebrated achievements includes the Converse Smartly® project. It helped establish Folio3 as a recognized leader in speech recognition app development. Converse Smartly used the power of Amazon Transcribe coupled with innovative applications of AI Machine Learning and Natural Language Processing. Converse Smartly’s objective is to support organizations in developing a smarter, faster and smoother way of doing business. Key features include both front and back-end analysis of dialogue or speech sourced from meetings, conferences, seminars, lectures and interviews. By reducing the time wasted on manual transcription, Converse Smartly encourages more creative thinking.

Amazon Transcribe is a versatile and dynamic piece of software with several uses for both business and individuals. As an expert in AWS Speech Recognition, Folio3 effectively utilizes its resources and those of its partners for the following Amazon Transcribe applications:

Improving Customer Service
Amazon Transcribe allows you to create powerful apps for managing customer facilitation. Amazon transcription services convert any audio input into text and enable search and analysis functions to improve data mining. You can use Amazon Transcribe to transcribe calls and excavate insightful data from them to improve the quality of customer service.

Captioning & Subtitling Workflows
Content creators and media distributors can use Amazon Transcribe to generate subtitles and captions for their content automatically. Doing so improves reach and accessibility for customers and improved understanding of the material. When used in combination with Amazon Translate, you seamlessly localise content for each region.

Cataloguing Audio Archives
Managing archives is a tedious task, regardless of the nature of the material. By effortlessly transcribing audio and video assets into fully searchable files, Amazon Transcribe allows you to check for compliance and potentially controversial content quickly. You can also use Amazon Elasticsearch to properly index and then search across your digital media warehouse.

Easy-to-Read Transcriptions
Transcriptions generated through Amazon Transcribe are clear, coherent and in context. AWS Speech Recognition automatically detects where to add punctuation and consistent formatting so that the result matches the input audio as closely as possible at a fraction of the cost of a human transcriber.

Streaming Transcription
real-time as it streams or as pre-recorded audio files. Furthermore, any live streaming of audio or video is over a secure connection to protect the integrity of your data.

Timestamp Generation
During the transcription process, Amazon Transcribe automatically tags each word with a timestamp so that you can effectively match both audio and text word for word. These time-stamps also make it easier to search and apply subtitles to video content.

Custom Vocabulary
A human conversation will never adhere to a set vocabulary. In doing business, you are likely to use certain words or phrases that are unique to your organisation`s culture. You can add these words to the Amazon Transcribe database, including the names of products and individuals.

Recognize Multiple Speakers
Discussion, especially during meetings, can include multiple people often speaking at the same time. Amazon Transcribe automatically recognises the specific attributes of each speaker’s voice and tone to differentiate between them.

Channel Identification
Amazon Transcribe can automatically identify and produce a single transcript annotated by channel labels whenever call centers submit audio input for analysis.