Artel - Liquid Handling Services

Managing the careful balance between productivity and quality in the lab can be tough, but with the Artel Liquid Handling Service, it doesn’t have to be. Keep your focus on what matters to you-whether it’s personalized genomics, drug discovery, assay development, food safety, forensic testing, or any of the many other areas where liquid handlers are used and let the experts on the Artel Liquid Handling Service team help with liquid handler method optimizations, volume verifications, method transfers, and more.

This service is customizable to suit your laboratory’s needs as long as the testing parameters are within the limitations of the MVS system. We work with your laboratory to understand your volume transfer testing parameters and requirements, such as target volumes of interest, tip configuration(s), number of replicates, etc. Our service allows specific target volumes, that are important to your workflows, to be measured in 96-well or 384-well plate formats. Once the test volumes are measured and the results are evaluated with you, where applicable, the Artel service engineer can make recommendations for adjusting liquid class variables for method optimization. The Artel Service provides a means to indiscriminately show volume transfer performance, for nearly all liquid handler makes/models, with volume measurement results that are traceable to the International System of Units (SI) through standards maintained by NIST (USA) and the NPL (UK).

Good data happens when you get an automated liquid handling expert for a day.
With the Artel Liquid Handling Service, you get a liquid handling expert in your lab for a day, a series of days, or on a regular schedule, to help you verify your automated liquid handling methods. After communicating and agreeing on a test plan, the Artel specialist comes with the MVS, and works with you to troubleshoot and/or optimize methods so your lab never has to slow down or deal with unnecessary rework. The Artel specialist operates the MVS and the laboratory personnel operate the liquid handlers under test.

Step 1: Call to schedule a service
When you reach out to the Artel Liquid Handling Service, one of our specialists will discuss and assess your needs before developing a customizable test plan with you for the service visit. Our specialists have experience with the most commonly-used automated liquid handlers that dispense critical volumes, such as:

• Tecan (Freedom Evo, HP D300)
• Labcyte (Echo)
• Hamilton (Star)
• Eppendorf (epMotion)
• Agilent (Bravo)
• Beckman (NX, FX, 3000/4000)

Note that our diverse team has experience with a great many more liquid handlers than appear on this list, so contact us even if you don’t see your liquid handler listed here, and we’ll work with you to develop a testing plan. Once a test plan is in place, the Artel service engineer can work with your lab to schedule the service visit.

Step 2: Artel specialist conducts on-site service
The test plan is critical for creating efficiencies and so that expectations are met by both parties: (a) your Artel specialist will come fully equipped to test, troubleshoot, and verify your volume transfer methods (Artel supplies the QualAssure solutions, plates and volume measurement equipment, the MVS); and (b) the laboratory technician writes methods and operates the liquid handlers under test (your laboratory supplies the required labware, such as tips and reservoirs, that are used in your daily workflow). If the test plan needs to be changed or manipulated during the visit, ad-hoc testing can be performed on-site as needed and when applicable.

Step 3: You receive comprehensive test reports
All testing data, and associated certificates (if applicable), are given to your laboratory during or after the service visit. The reports containing volumetric test results that are traceable to the SI might assist with your compliance to regulatory requirements.