Complete Protected Plan
Complete Protected is Peak Scientific’s world-class after sales care package specifically designed to give you complete peace of mind, priority access to worldwide technical support and a guaranteed on-site response time of under 48 hours in the US & UK, in the untimely event of breakdown.*
Guaranteed response time of under 48 hours in the US & UK*
Improved proficiency and reduced down time
No unexpected parts or labor costs
Around the clock access to technical support
A Complete Protected plan allows you to mitigate against the consequences of unexpected generator breakdown and manage lifetime cost of ownership. With priority on-site repair and regular maintenance scheduled to suit you, our Protected plans help you minimize disruption to laboratory workflow, efficiency and productivity. All with the reassurance of no unexpected or hidden costs.
Engineered specifically to remove the worry, strain and hassle out of generator ownership, wear and tear and potential breakdown, Protected has you covered.
Our [Peak Protected] complete plan offers a 95% first time fix from our certified Peak engineers, a timely response time of 48 hours and yearly maintenance check-ups for your equipment.
- Guaranteed swift on-site response within 48 hours*
- Genuine Peak parts from our ISO9001 approved factory
- Certified Peak Engineers with 95% first time fix record
- Full auditable service history
- Planned preventative maintenance
- Priority customer status for all repair calls
- Around the clock support from our global technical helpdesk
- Upgrade program and engineering improvements to increase lifespan and efficiency
- No additional charges for callouts, travel, labor and parts
- Improved efficiency and reduced energy consumption costs
- Schedule fully managed freeing up your team’s valuable time
- Range of payment options