Construction Defect Mitigation (CDM) Services
NOVA’s Construction Defect Mitigation (CDM) Program breaks the mold in construction risk management. Through new strategies and extensive quality assurance expertise, NOVA’s CDM program prepares the developer or builder in advance, rather than in hindsight. With CDM, builders and developers are well prepared for the challenges of a marketplace that has traditionally been known as a legal playground of questionable and repetitive claims. NOVA’s Construction Defect Mitigation Services effectively implement a quality assurance program which employs a “Hot Spot Identification” technique (i.e. potential problem areas as identified based on prior experience) to reduce design and construction defects. Through the implementation of this program, NOVA can assist in producing a high-quality product with sufficient documentation to help manage the risk associated with mid- to high-rise development and construction.
These services have an intended three-fold effect:
- Improve overall quality in the constructed product and customer satisfaction
- Reduce the expenses associated with defending and settling claims
- Improve the turnover process and reduce the overall time frame allowing the developer to realize true profits earlier
PRE-CONSTRUCTION PHASE
- Plan review, contract and other document reviews are undertaken to reduce errors and omissions
- Design development and pre-construction meeting attendance are included to identify, discuss and resolve potential “Hot Spots”
CONSTRUCTION PHASE
- Perform critical milestone Quality Assurance inspections
- Reinforce the commitment to “quality”
- Create and maintain a QA file with documentation to help defend against potential claims
- Institute a BEST PRACTICES manual for handling “hot-spot” issues
- Illustrate a pattern of diligence without showing a propensity to cost cut
POST CONSTRUCTION PHASE
- Review & document the accuracy of turnover documents
- Assist in the development of operation and maintenance manuals and schedules/logs
- Assist with the orientation, training and support to the maintenance/building engineer
- Site visits/inspections to:
- Document maintenance log completion
- Warranty work inspection
- Document preventative maintenance
- Document and report on condition and maintenance