ebm-papst UK Ltd.

Customer Support Services

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Only a company that truly knows its customers can really make things happen for them. Geographically, our global presence ensures that we are close to our customers, their markets and their specific requirements.

We achieve this in ebm-papst UK by employing trained engineers as our Business Development Managers to enable them to understand your industry, products and applications. A team of Application Engineers and Project Engineers trained in the same manner supports them.

The Engineering base is complemented by a Sales Support team working very closely with the client to ensure product is available and promptly delivered.

The internal engineering and sales support are organised in market orientated teams so they can learn the clients’ particular challenges to enable them to think ahead. These teams are supported by a central Commercial team to create logistic and commercial solutions and a central Engineering group to ensure the latest technical knowledge is readily available.