Environment One Corporation (E/One)

E/One Certified Service Program

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No one knows your grinder pump better than your Certified Service Center. Advantages of using a Certified Service Center include: E/One-trained Certified Service Technicians - each Certified Service technician has passed an extensive examination that proves his abilities. Up-to-Date Information - Certified Service Centers receive the latest technical news immediately. Genuine E/One Parts - not all grinder pump parts are equal. Genuine E/One parts are engineered and manufactured to the highest standard, using the exact materials to provide the longest life possible for your pump. Testing equipment - Certified Service Centers have the necessary equipment to ensure your repaired pump is operating optimally
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What is required to become certified?

Personnel

  • Annual Evaluations - technicians must pass a rigorous examination about all aspects of grinder pump service, and must be re-certified each year.
  • Level-based Certification
  • Level I - field troubleshooting, site inspection, startup
  • Level II - pump diagnosis, failure analysis, repair
  • Level III - Certified training, the same training you receive from an E/One factory technician

Service Center

  • Population knowledge - knowing where grinder pump stations are installed leads to proper service coverage
  • Inventory - assurance that the common parts are always in stock, locally
  • Technicians - the best people working on your pump
  • Records - great records greatly help future service
  • Equipment - the right tool for the right job