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EnerCare - Servicing & After Sales Support Services
Dedicated and experienced customer support. Our dedicated customer service team consists of knowledgeable, experienced service technicians, with our quality customer support extending globally. All Eneraque field technicians are trade qualified with extensive experience in mining, oil and gas, building, civil construction, utilities and wastewater. They excel in on-site troubleshooting and are well versed in the management of field diagnostics and repairs on all equipment – in operation or in standby applications.
24/7 support and emergency response; anywhere, anytime.
As remote area field service specialists, the Eneraque team works across the entire continent of Australia, New Zealand and the Pacific Islands. Our service technicians are available 24/7 for emergency call-outs and frequently provide support to clients in remote areas.
From our Brisbane Aftersales Head Office, our ASG Department uses SCADA to remotely monitor all of our O&M sites – as well as offering email, SMS and mobile notification to ensure 24-hour online operation.
All our services are expertly performed in-house, so you can be confident in exceptional, comprehensive services.
What sets us apart is our ability to produce effective purpose built solutions. In addition to the unsurpassed after-sales service we offer on all of our equipment, we provide parts, ongoing operations and maintenance on ALL your equipment – including all units purchased and those not purchased from Eneraque.